Jay Mccray, Ma
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Jay Mccray, Ma Email & Phone Number

Senior Manager of Implementation at FIS
Location: Ocala, Florida, United States 7 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
FIS
Role
Senior Manager of Implementation
Location
Ocala, Florida, United States
Company size
3378 employees

Who is Jay Mccray, Ma? Overview

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Quick answer

Jay Mccray, Ma is listed as Senior Manager of Implementation at FIS, a company with 3378 employees, based in Ocala, Florida, United States. AeroLeads shows a matched LinkedIn profile for Jay Mccray, Ma.

Jay Mccray, Ma previously worked as Implementation and Conversions Resource Manager II at Fis and President of Operations at Vine Management. Jay Mccray, Ma holds Master Of Arts - Ma, Excective Leadership, 3.5 from Liberty University.

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Email format at FIS

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FIS

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Profile bio

About Jay Mccray, Ma

I am a seasoned people leadership and business operations executive with 10+ years of professional experience. Recognized for demonstrating a natural aptitude for delivering implementation management solutions, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points also include management consulting, competitive intelligence, customer engagement and experience initiatives, strategic planning, change management, training and development, and numerous facets of team and project leadership excellence. Currently, I am the Implementation & Conversions Resource Manager II with FIS Global. In this capacity, I supervise a team of services experts focused on the onboarding and deployment of cutting-edge FinTech SaaS across the B2B sector. I also drive KPIs to uphold a CSAT rating of 95% and consistently surpass SLA targets with a 96% performance rate. My role has additionally allowed me to head talent acquisition and continuous learning initiatives, along with the pilot testing phase for new products.Since 2017, I have also served as President of Operations with Vine Management. Under my leadership, I champion continuous improvement while increasing profits by over 45% by identifying missed revenue opportunities and areas for growth. Additionally, I manage projects, lead rebranding efforts, manage SOPs, and continually streamline processes to reduce the total budget by more than 4% annually. In addition, I regularly liaise with departmental teams to ensure each company’s support structure is driving business forward with minimal expenditures.Colleagues describe me as a progressive, motivated, and dynamic leadership expert who can be relied on to offer superior solutions that consistently deliver positive results.

Current workplace

Jay Mccray, Ma's current company

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FIS
Fis
Senior Manager of Implementation
Ocala, FL, US
Website
valuelink.co.uk
Employees
3378
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Company profile
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7 roles

Jay Mccray, Ma work experience

A career timeline built from the work history available for this profile.

Senior Manager Of Implementation

Fis

Ocala, FL, US

Implementation And Conversions Resource Manager Ii

Current
Fis

Jacksonville, Florida, United States

  • Spearhead the performance of a high-performing team of professional services experts focused on delivering seamless onboarding and deployment of cutting-edge FinTech SaaS in the B2B arena.
  • Supervise subordinate managers and professional services personnel, ensuring optimal outcomes across diverse technical and non-technical domains, with direct oversight of up to 50 employees.
  • Drive agile execution of plans, fostering proactive collaboration to swiftly tackle emerging challenges and optimize operational efficiencies.
  • Craft detailed Statements of Work (SoW) to outline project scopes, deliverables, and timelines.
  • Forge and maintain strategic partnerships with diverse product stakeholders, providing valuable insights to refine delivery strategies and pilot new products effectively.
  • Fulfill a pivotal role in talent acquisition and onboarding initiatives, actively participating in recruitment processes to build high-performing teams.
Dec 2021 - Present

President Of Operations

Current
Vine Management

Ocala, Florida, United States

  • Champion continuous improvement initiatives across various processes as a member of the executive management team, focusing on onboarding associations onto the Association Management Software.
  • Employ modern methodologies to guide business projects, consistently exceeding client expectations.
  • Ensure smooth implementation of plans, quickly addressing issues under high workload conditions.
  • Develop and integrate new standard operating procedures (SOPs) to address recurring challenges.
  • Author Knowledge Base documents and SOPs to streamline processes.
  • Create a SaaS product that allows self-managed communities to utilize the platform for professional accounting and community self-management tools.
Jun 2017 - Present

Regional Banking Branch Manager Ii, Vice President

Wells Fargo

Maitland, Florida, United States

  • Tasked with managing operations across multiple branches, optimizing hiring, scheduling, evaluations, and training processes.
  • Guided team members in a fast-paced, deadline-driven environment. Led the onboarding of clients onto products and services, ensuring a smooth transition and integration.
  • Promoted an inclusive coaching environment to achieve consistently exceptional customer experience, and acted as an internal advisor for building new service processes and practices.
  • Networked within communities to achieve an average of 5% per quarter upturn in new business, approximately 3.5% quarterly investment growth, forged critical stakeholder relationships, and gained referrals through.
  • Delivered review, approval, and monitoring of expenses using numerous software platforms.
Feb 2018 - Dec 2021

Personal Banker I & Ii/Brokerage Associate

Wells Fargo

Ocala, Florida, United States

Jun 2015 - Feb 2018

Customer Service Sales Representative

Wells Fargo

Ocala, Florida, United States

Jul 2014 - Jun 2015

Teller

Wells Fargo

Ocala, Florida, United States

Jul 2013 - Jul 2014
Team & coworkers

Colleagues at FIS

Other employees you can reach at valuelink.co.uk. View company contacts for 3378 employees →

MC Mary Charmaine Berces Mary Charmaine Berces Colleague at FisMarikina, National Capital Region, Philippines, Philippines View → SJ Siddhant Jadhav Siddhant Jadhav Colleague at FisPune, Maharashtra, India, India View → SS Soubhash Sivagourou Soubhash Sivagourou Colleague at FisChennai, Tamil Nadu, India, India View → DM Dhanapal Mohan Dhanapal Mohan Colleague at FisChennai, Tamil Nadu, India, India View → AM Artur Michalak Artur Michalak Colleague at FisGnieźnieński, Wielkopolskie, Poland, Poland View → SS Shalini Sinha Shalini Sinha Colleague at FisPune, Maharashtra, India, India View → AH Abhishek Hegde Abhishek Hegde Colleague at FisBengaluru, Karnataka, India, India View → TJ Tomasz Jaworski Tomasz Jaworski Colleague at FisPoznan, Wielkopolskie, Poland, Poland View → AB Aayushi Badala Aayushi Badala Colleague at FisPune, Maharashtra, India, India View → CY Colleen Y. Colleen Y. Colleague at FisNorth York, Ontario, Canada, Canada View →
3 education records

Jay Mccray, Ma education

Master Of Arts - Ma, Excective Leadership, 3.5

Liberty University

Activities and Societies: Omega Nu Lambda

Bachelor Of Science - Bs, Business Administration And Management, General

Liberty University

Associate Of Arts - Aa, Business Administration And Management, General

Liberty University
FAQ

Frequently asked questions about Jay Mccray, Ma

Quick answers generated from the profile data available on this page.

What company does Jay Mccray, Ma work for?

Jay Mccray, Ma works for FIS.

What is Jay Mccray, Ma's role at FIS?

Jay Mccray, Ma is listed as Senior Manager of Implementation at FIS.

Where is Jay Mccray, Ma based?

Jay Mccray, Ma is based in Ocala, Florida, United States while working with FIS.

What companies has Jay Mccray, Ma worked for?

Jay Mccray, Ma has worked for Fis, Vine Management, and Wells Fargo.

Who are Jay Mccray, Ma's colleagues at FIS?

Jay Mccray, Ma's colleagues at FIS include Mary Charmaine Berces, Siddhant Jadhav, Soubhash Sivagourou, Dhanapal Mohan, and Artur Michalak.

How can I contact Jay Mccray, Ma?

You can use AeroLeads to view verified contact signals for Jay Mccray, Ma at FIS, including work email, phone, and LinkedIn data when available.

What schools did Jay Mccray, Ma attend?

Jay Mccray, Ma holds Master Of Arts - Ma, Excective Leadership, 3.5 from Liberty University.

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