-Establish and optimize operational processes from the ground up, ensuring seamless workflows and maximum efficiency.-Oversee the setup and management of HR systems, including recruitment, training, performance evaluation, and employee engagement initiatives.-Foster a culture of innovation, collaboration, and excellence within our hospitality team, inspiring team members to exceed expectations and deliver exceptional guest experiences.-Build strong relationships with stakeholders… Show more -Establish and optimize operational processes from the ground up, ensuring seamless workflows and maximum efficiency.-Oversee the setup and management of HR systems, including recruitment, training, performance evaluation, and employee engagement initiatives.-Foster a culture of innovation, collaboration, and excellence within our hospitality team, inspiring team members to exceed expectations and deliver exceptional guest experiences.-Build strong relationships with stakeholders, partners, and clients to drive business development opportunities and enhance our market presence.-Provide exceptional hospitality Show less

• Continual overall business development and strategy• Recruit, train, mentor and lead a team of 30• Create and manage budgets, inventory and maintenance• Oversee capital development• Wine Program director- continual studying to keep interest and profitability• Manage and sell private events and functions which generate 1/3 total revenue• Providing excellent customer service and relationship building while adhering to high standards• Pivoted to create new streams of… Show more • Continual overall business development and strategy• Recruit, train, mentor and lead a team of 30• Create and manage budgets, inventory and maintenance• Oversee capital development• Wine Program director- continual studying to keep interest and profitability• Manage and sell private events and functions which generate 1/3 total revenue• Providing excellent customer service and relationship building while adhering to high standards• Pivoted to create new streams of revenue through a Retail program, and take out options throughout COVID• Currently implementing a new technology system to manage costs, inventory, payroll and employee data Show less

Front of House Manager, Group Sales & Events Manager, Wine Program Director.

• Implemented a Human Resources department for five restaurants with 100 employees including systems and policies for recruitment, onboarding, offboarding, performance reviews, stay and exit interviews, tracking and measuring key KPI’S and employee data, monthly employee newsletter, engagement activities• Manage employee benefits program• Implemented an employee manual with important policies and guidelines for Bullying and Harassment, Sick Pay, Drugs and Alcohol etc.

Customer Service/ Sales/ Staff Management/ Private Dining Room Manager

Co-Op Position/ Cash Control, balancing month end and adjusting accounting entires

Successfully assisted in selling three multi-family developments. Sought and followed up with sales leads. Updated CRM and weekly sales reports. Confidently gave sales presentations.