Jayme Donovan Email and Phone Number

Direct timelines and project deliverables for an assigned designated book of business● Provide key insight and direction to drive the quality and performance of the project and client portfolio supported● Manage a team of specialists ● Lead strategy and creative for clients. ● Manage project and client profitability ● Manage tactical initiatives for the client's business; maintain a focus on the short-term deliverables, concurrent with a firm understanding of the client's long-term goals.● Prepare presentations, including, but not limited to quarterly business reviews and new project pitches● Conduct competitive intelligence research● Support billing and financial reconciliation activities, including monthly revenue recognition and projection● Lead strategy and creative for clients. ● Own client relationships, work to contribute strategic value beyond day-to-day campaign tactics and drive the strategic communications roadmap for clients● Develop annual account plans and work with a team to deliver those plans In combination with others, consistently cultivate a portfolio of new business efforts● Educate clients on new offerings and trends that could impact their business

• Conduct various Product Launcheso Successfully launched and completed four (4) Product Launches o Communicate with leaders to determine outlook of Product launch cycle Communicate with leadership and prioritize what products or solutions are to be launched  Determine if any solutions from recently acquired companies are to be launched as new Company Owned Solutions o Coordinate and schedule all product launch meetings and sub meetingso Responsible for keeping teams accountable and on track for set launch dateo Act as Product Launcher and remain accountable for success of each launch • Manage list of active and in-active technological solutionso Communicate with various teams and departments to determine which solutions were to be terminated and how it would impact clientso Responsible for creating (drafting) letters to be sent to clients, informing them, in a timely manner, of specific solution terminations and remain accountable for client interaction and follow ups. • Able to multitask multiple projects, prioritizing based on specific corporate deadlines and demands • Responsible for completing projects as assigned by Manager which included Excel spreadsheet data entry and analysis, and scheduling and coordinating meetings and projects

• Created and responsible for maintaining multiple social media platforms including Facebook and Instagram • Complete research to identify potential partners to collaborate with to expand awareness of services• Responsible for new client on-boarding • Research monthly client eligibility and investigate changes in client benefits

• Perform market research to identify potential exhibitors, speakers and attendees • Collaborate with team to complete event planning project and promotion goals • Utilize email marketing/social media marketing to effectively communicate events • Work independently and remotely to complete weekly goals

- Recommend and direct customers in product selection by maintaining a strong product knowledge -Meet individual Sales Performance Goals.-Meet outlined Service Culture and Customer Service Expectations.-Maintain a working knowledge of the Fit, Fabric and Function details of Under Armour products.-Execute assigned daily tasks—including replenishment, markdowns, housekeeping, etc.-Maintain effective communication with customers, teammates & management-Accurately complete customer purchase transactions

• Work with the Product Managers to meet strategic objectives • Ensure accuracy of product information/attributes/data and perform new part activation process • Cross reference Fastenal items to competitors items • Collect monthly sales numbers from Fastenal suppliers • Contribute to the completion of time sensitive group tasks

- Responsible for completing projects as assigned by staff, which included Excel spreadsheet data entry, detailed time sheet entry, filing and organizing information.- Maintained confidential medical, client, and employee information. -Assist in covering front desk duties such as answering phones, greeting clients and employees.