Works with users remotely to provide network security and assist virtually and in person with technical issuesPerform system upgrades for software and hardware, process includes collection and restoration of data as well as configuration of original user settings, transfers etc.Resolve conflicts & provide support for HP and Xerox printers, copiers and scannersConfident with basic Blackberry support; assigning new service and transferring data.Provides hardware setup of desktops,… Show more Works with users remotely to provide network security and assist virtually and in person with technical issuesPerform system upgrades for software and hardware, process includes collection and restoration of data as well as configuration of original user settings, transfers etc.Resolve conflicts & provide support for HP and Xerox printers, copiers and scannersConfident with basic Blackberry support; assigning new service and transferring data.Provides hardware setup of desktops, laptops, printers and cellular devices. Show less

Actively managed and encouraged team throughout the day to maintain consistent service.Assumed full responsibility of restaurant during managers absenceDelegated tasks to employees at worksite and provided quality customer service on a restricted time scheduleTrusted with customer financesMulti-tasked under pressure during peak business hours.