Jay Medailleu Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

• Managed a claims desk of up to 180 complex employment practices liability claims (in all 50 states and some internationally), including nationwide class action lawsuits, coverage litigation and high exposure and multi-party cases.• Worked in conjunction with insured and defense counsel to resolve cases within $500,000 authority level, and timely reported all matters excess of that amount to senior management.• Attended numerous mediations and court conferences, and observed several trials and mock jury exercises.• Participated in internal quarterly claims/underwriting meetings and external underwriting renewal meetings with insureds and brokers.• Secured and maintained adjuster licenses in 27 states.

Boston, Massachusetts, United States

• Managed a claims desk of over 200 general liability, employment practices and real estate/appraiser errors & omissions claims.• Monitored a program of over 1,000 excess New York general liability premises claims, including identifying and managing those matters identified as potentially excess of the primary layer of coverage.

Middleboro, Massachusetts, United States

• Managed a bodily injury claims desk of over 200 Automobile and General Liability files. Controlled and mitigated ultimate payout by timely completing investigations and evaluations. • Assigned as the exclusive file handler for three of the office’s largest and most sensitive accounts. Instrumental in retaining a $60,000,000 National Account (Coca-Cola Enterprises) by combining sound claims handling practices with the account’s specific expectations. Secured rating by the account as the country’s top office each year.