Jayme Gerber, Rpa Email & Phone Number

Hammonton, Nj

Margate, Nj

Helping buyers, sellers, and renters accomplish their real estate needs.

Directly managed portfolio of approximately 600K square feet, 14 buildings consisting of office and flex space, with 30 tenants and 2 associations. Collected rent, handled billings, approved invoices, and resolved miscellaneous accounting matters for assigned portfolio. Directly managed and oversaw daily duties of maintenance technician, customer service coordinator, administrative assistant, and outside contractors.• Created and monitored operating expense budgets for all operational services totaling over $5.3M, ensuring excellent curb appeal and all systems ran efficiently.• Obtained 93% occupancy by supporting leasing team with marketing commercial space and lease agreement negotiations.• Ensured tenant satisfaction by visiting and communicating with tenants daily.• Prepared lease abstracts, lease commencement certificates, and operating expense reconciliation letters, recording key lease information.• Oversaw capital and tenant improvement projects, ensuring on time and on budget completion. Capital projects included roof replacements, HVAC upgrades, façade renovations, and installation of new parking lot underground drainage systems.• Coordinated new tenant move-in and move-outs for assigned portfolio, ensuring both parties met lease obligations.• Chaired and wrote agendas for on-going meetings with staff, keeping employees informed and on target.• Received Energy Star certification for 2 buildings by successfully focusing on sustainability and energy consumption that reduced energy usage.• Worked with property management team, achieving city and company MBOs.• Resolved insurance claims by responding to emergencies as soon as possible, reporting problems, and quickly repairing any damage.

Managed a portfolio of 486,653 square feet, 12 buildings consisting of both commercial office and flex buildings. Collected rent, handled billings, approved invoices, and resolved miscellaneous accounting matters for assigned portfolio. Directly managed and oversaw daily duties of maintenance technician, customer service coordinator, administrative assistant, and outside contractors.• Created and monitored operating expense budgets totaling over $3.2M, increasing curb appeal and certifying all systems ran efficiently.• Ensured tenant satisfaction by visiting and communicating with tenants on a daily basis.• Bid, awarded, and oversaw maintenance contracts and capital projects, maintaining appearance and operation of properties that met company standards.• Ensured both parties met lease obligations by coordinating new tenant move-in and move-outs for assigned portfolio.• Chaired and wrote agendas for on-going meetings with staff, keeping employees informed and on target.• Obtained 94% occupancy by assisting leasing team with marketing space, lease negotiations, and tenant improvement projects.

Assisted Property Manager with daily activities and responsibilities for assigned portfolio. Managed accounts receivable for approximately 20 buildings. Processed all billings and invoices for accounts payable within company standard of 30 days. Scheduled meetings and sustained calendar for supervisor, assisting with efficient time management.• Assisted in preparation of service contracts, tenant move-ins, and tenant move-outs, ensuring lease obligations were met by both parties.• Organized and maintained building files so information could be found quickly and easily.• Obtained 100% accuracy for certificates of insurance by ensuring certificates were received on time and met lease requirements.• Appointed initial contact for Property Manager when unavailable, resolving issues that did not need supervisor approval.• Updated emergency binders with necessary changes regularly, making important information available in the event of an emergency.• Communicated important events or information to tenants and vendors by preparing mailings and email notifications.• Kept tenant contact information up to date so events could quickly be communicated to the appropriate parties.• Supported team with projects and office tasks.• Tracked and documented information regarding legal matters, resolving issues as soon as possible.

Fielded service requests from tenants. Assisted the team by performing various administrative tasks as needed.• Managed work order system Corrigo, ensuring work orders were entered, reassigned as needed, completed in a timely manner, and met customer satisfaction.• Ensured completion of job requests through proper delegation to vendors and necessary follow-up.• Managed technicians, ensuring tenant satisfaction for the portfolio.• Organized and maintained building key log, granting access to spaces after hours in case of an emergency.• Reported ongoing maintenance issues to Property Manager for further investigation and resolution.