Jayme Fisher Email & Phone Number

Lancaster, Pennsylvania, United States

Greater Philadelphia Area

• Led a team of 8 system administrators based in India through the transition of a knowledge base and service desk to a new platform, netting $175,000 in annual savings.• Defined and evaluated CRM (Customer Relationship Management) and PSA (Professional Service Automation) requirements for a company-wide transition from Salesforce to Microsoft Dynamics, achieving significant cost savings and improved process efficiencies.

Greater Philadelphia Area

• Led a team of 10 managers and analysts delivering new product sales forecasts based on a combination of survey, behavioral, and sales data to 20 accounts valued at $3 million.• Coordinated the transition to remote work during the pandemic, delivering a 14% increase in project volume despite a 20% reduction in billable hours.

Greater Philadelphia Area

• Introduced more than 200 new users to Salesforce through presentations, webcasts, and individual coaching, delivering $65 million improvement in pipeline visibility in 6 months.• Designed dashboards to track marketing campaigns, providing critical visibility to efforts that resulted in $45 million in incremental revenue.

Greater Nashville Area

• Led a team of 3 analysts in retrieving, analyzing, and visualizing behavioral and sales data using Nielsen Answers, Excel, and PowerPoint, delivering high-impact reports and presentations tailored to stakeholder needs.• Managed a significant process improvement project that resulted in a 90% reduction in production time for marketing and sales reports.• Spearheaded the transformation of the North America training program, engaging stakeholders, recruiting volunteers, and reducing resource usage by 60% while maintaining training quality and effectiveness.

Greater New York City Area

• Streamlined and standardized the annual reporting process by eliminating redundancies and automating manual activities, reducing production time from 3 months to 1 week.• Supervised the development of a report on global snacking trends published on Nielsen Newswire that served as the foundation for dozens of client webinars.

Greater New York City Area

• Managed a client through a controversial two-year study on a product that ultimately led to the decision to discontinue development, saving $16.2 million in potential marketing costs.• Led a team of colleagues through a successful request for a proposal that—in the months following implementation—more than quadrupled account-level revenue.

Greater New York City Area

• Led a global task force to standardize research among healthcare professionals, producing consistent and effective questionnaires, tools, and thought leadership.• Created an approach for incorporating pharmacist feedback into volume estimates for behind-the-counter products, fixing a design flaw in the existing model.

Greater New York City Area

• Developed a tool in Microsoft Excel standardizing the approach to a unique client analysis, reducing judgmental overrides and cutting production time by 80%.

Greater New York City Area

• Developed a custom forecasting model for a client with a unique distribution channel, later leveraged to attract additional new clients.

Master'S Degree, Applied Data Science, 3.9

Bachelor'S Degree, Psychology, 3.8

Activities and Societies: Team Member, Softball and Tennis, Grinnell College, Grinnell, Iowa • Awarded four varsity letters for softball..