• Project Management in the Business and Technology Systems Department.• Special projects: Process automation and process mapping, urban robotics, no code/low code AI and machine learning, data science, fiber optic cable network planning and construction (including working with network administration and GIS systems). Other key tasks included projects for the fire department, water and waste, health and safety, lands and building, security camera systems, and various software implementation projects for multiple departments. • Implemented IT projects, work packages, and tasks, using multiple project management tools. Responsible for initiating, planning, executing, monitoring and controlling, and closing IT programs and projects. • Ensured all requirements, project plans, scope, schedule/timelines, and changes to commitments were agreed upon, documented and communicated to all relevant stakeholders. Reviewed and managed project changes through a formally defined change control process.• Coordinated regularly with internal and external project stakeholders to obtain buy-in, track progress, discuss project changes, and resolve project issues.• Performed problem and risk management: detected early, tracked, resolved, and mitigated problems and risks to maintain commitment to key target dates and to achieve milestones.• Ensured project resources (internal and external) were utilized effectively and efficiently. Managed relationships with vendors/suppliers and service providers; monitored their performance and compliance with contracts and agreements.• Provided input into various departmental objectives including budget, policies, procedures, standards, plans and processes.• Handled full live cycle of procurement process for various departments' technology and infrastructure purchases. Managed, prepared, processed and evaluated purchasing instruments (i.e. RFP’s, RFQ’s, contracts, purchase orders, etc.) in compliance with procurement practices.

• PARDP Recruitment Stream. Natural Resource Canada's signature accelerated career recruitment program. • Policy analysis, project management and coordination, communications, and IT project tasks.

• Prepared, researched, and designed projects and proposals, including budgets, schedules and timelines, communications plans, stakeholder mapping, team building and recruitment, and project and financial reporting. Provided ongoing project implementation and problem solving. Ensured projects met all key deliverables. Analyzed stakeholder and governmental policies and priorities and ensured project alignment. Used project management tools. • Project manager and developer of Hatuqiniq, a highly successful 8 week pre-employment skills and job placement program in Nunavut.• Developed an e-commerce program to help Inuit market their arts and crafts online, reaching global markets and increasing their sales. • Provided project development advising to the Options Group, the Government of Canada’s Department of Fisheries and Oceans, and project partners, for commercial fisheries development in Qikiqtarjuaq, an Arctic community.• Provided training sessions to Economic Development Officers during the 2018 and 2019 NEDA conferences in Toronto and Edmonton, as well as a fisheries sector development training webinar to EDOs in 2018. Also edited a PMP course for EDOs.• Project management for the multi-year Nunavut Hitmakerz project. Hitmakerz involved touring Arctic communities with culturally engaging music concerts and intensive artistic and cultural skill building workshops.• IT project management for Northern clients.

• Volunteer Firefighter with the Iqaluit Fire Department.• Responded to all emergencies in the City of Iqaluit, including Fire, Aircraft, Medical, Vehicle, and Hazardous Materials emergencies. • Responded to emergencies 24/7 in all types of weather (storms, blizzards, extreme cold). • Attended regular training events. • Reported to a unified command structure. • Participated in fundraising and community events (i.e. parades, youth events).

• Recommended Federal government investments to support economic development in Nunavut in strategically important sectors, based on government priorities, policies, programs and guidelines. • Continuously worked with government, non-profit, business, and indigenous stakeholders, ensuring projects were successful.• Assessed economic development proposals for viability, risk, financial soundness, and economic impact. Ensured projects complied with key policies and legislation. Developed risk mitigation strategies when necessary.• Reviewed and assessed project plans, schedules, budgets, and final project and financial reporting.• Prepared briefing notes, reports, and recommendations to senior officials, including the Regional Director, Director General, Deputy Minister, and Minister of the Department.• Provided strategic advice and evaluation of programs, policies, and internal processes, as well as recommendations on existing and emerging economic development opportunities. Provided policy recommendations and analysis to management.

• Conducted research, analysis, and policy document review, including on MFOA's Municipal Act Review: Recommendations Strengthening Core Legislation. • Managed and refined department's performance measurement system.• Provided communications and marketing support.• Managed projects related to member service provision (i.e. peer-to-peer information sharing, networking, and professional development programming).• Strategic advice and support (i.e. partnership development, revenue generation, government relations, process improvement).

• Analyzed and influenced TDSB policies based on research and recommendations (e.g. central review of all advertising targeting children under 12 in TDSB schools).• Completed administrative and fundraising tasks, including organizing meetings, presentations, and board management. • Wrote a literature review of the scientific evidence relating to advertising and its impacts on children, as well as a review of governmental policies dealing with the matter.

• Conducted research, policy analysis, and government relations to successfully add public protections to Toronto's naming and sponsorship policies, InfoToGo Street Furniture Program, and a major 2012 LED billboard proposal, with the endorsement of City Council. • Consulted for two community organizations on participatory planning and multi-stakeholder community development for a downtown neighbourhood park and a major downtown laneway. • Earned approx. 90 media hits (Paper, TV, Radio) in 14 months, and increased maximum outreach by 650%. Interviewed numerous times on prime time television news broadcasts. Participated in a University of Toronto panel discussion with renowned urbanists Dr. Keil, Dr. Hulchanski, Dr. Cunningham, and Dr. Kohn. • Developed partnerships and collaborations on diverse projects ranging from research, to advocacy, to community development, including with ING Direct, York University's City Institute, Osgoode Hall's Critical Research Laboratory, Business Improvement Areas, Resident's Associations, Student Associations, and Grass Roots NGOs. Managed productive relationships with numerous City Councillors and City Staff. • Led the development of TABS, an award winning software system that allows users to get email alerts when desired keywords appear on City Council documents. Used by the public, NGOs, and government staff to efficiently keep track of government.• Developed (and sold) Artistic Measures, a consortium including internationally recognized public space artists and architects offering public art and construction hoarding art services in response to government regulatory trends that opened a new market.• Won the Centre for Social Innovation’s 2011 Agents of Change contest, RHOK Toronto’s 2012 1st Place for TABS, and the Centre for City Ecology’s YIMBY 2013 People’s Choice Award for TPSI.

• Co-developed the inaugural program, assisting new graduates in their careers by connecting them to mentors.

• Volunteered to assist and comfort clients and their families with end of life care.

• Assisted a faculty member with various research and data collection tasks related to international trade law and the Canadian constitution.

• Elected by the student body to represent student interests in academic appeals.• Heard and studied student appeals and deliberated with the board, upholding University standards while maximizing opportunities for compassion.