Store Manager
A national chain of rent-to-own stores, offering furniture, appliances, electronics and computers. The company was incorporated in 1986 and as of 2010 operates 3,007 company owned stores in the United States, Canada, Puerto Rico and Mexico, accounting for 38% of the rent-to-own market in the U.S. Successfully generated new business by marketing existing businesses as well as local neighborhoods, by mass mailers with monthly specials, as well as quarterly open houses to showcase goods and services. Daily telemarketing calls to existing customers to upsell additional goods, as well as contacted previous customers to re-rent. Managed a team of five to successfully rent as well as collect on a customer base of 387 clients. Completed daily inventories, by piece to ensure stores profitability. Contacted Vendors for purchasing as needed. Completed Daily Activity planner to ensure all team members assigned to proper duties to maximize productivity of store. Responsibly managed stores budget daily, by completing P&LS, forecasting future revenue, preventing charge-offs, and maintaining labor cost, by controlling overtime. Interviewed, hired, and trained as often as needed. Key Achievements• Frequently earn recognition for top sales performance • Rapidly advanced through positions and promoted to store manager • Increased profitability of store by 60% within 1st year.