Jaymie Johnson Email & Phone Number

Buffalo, New York, United States

Completed both soft skills and hard skills training aimed to improve professionalism and upskill individuals in the tech industryImproved tech skills by completing a CompTIA ITF+ Certification prep course

Supervised and engaged children in various activities, promoting a safe and enjoyable camp experience.Developed and implemented engaging programs that fostered teamwork, creativity, and personal growth.

Provided expert haircutting, hairstyling, and personal appearance services.Educated clients on effective scalp and hair care techniques to promote long-term health.Familiar with hair and skin care products and their benefits.

Merged technical expertise with customer service to troubleshoot hardware and software issues for customers and staff.Delivered timely solutions, enhancing customer satisfaction and operational efficiency.

Managed customer inquiries and data entry for inbound calls.Contributed to sales initiatives to meet company goals.

Handled inbound and outbound calls, focusing on first-party collections.Utilized effective communication skills to resolve customer issues.

Transitioned from handling inbound and outbound calls to a promoted role focused on drafting letters for debt collectors and collaborating directly with management and attorneys via email.Provided exceptional customer service and managed data entry for inbound calls.Collaborated with attorneys and debt collectors to prepare collection letters.

Conducted inbound and outbound calls with a focus on first-party collections.Handled inbound calls to assist customers with credit card activation and processing their first payments.

Cosmetology

High School Diploma