- Demonstrated expertise as a Bid/Proposal Manager and SME for Conga's Quote to Cash (QTC) SaaS suite, covering CPQ, CLM, Document Automation, Billing, CCI, and Sign solutions on Salesforce and AWS platforms. - Spearheaded joint GTM plans with strategic SI partners like Accenture, TCS, and Wipro, driving increased sales revenue and market share expansion.- Closed high-value deals ranging from $50k to half a million USD across diverse sectors including HLS, Advisory, and Technology… Show more - Demonstrated expertise as a Bid/Proposal Manager and SME for Conga's Quote to Cash (QTC) SaaS suite, covering CPQ, CLM, Document Automation, Billing, CCI, and Sign solutions on Salesforce and AWS platforms. - Spearheaded joint GTM plans with strategic SI partners like Accenture, TCS, and Wipro, driving increased sales revenue and market share expansion.- Closed high-value deals ranging from $50k to half a million USD across diverse sectors including HLS, Advisory, and Technology, demonstrating prowess in deal management.- Actively engaged in Forrester, Gartner, and other analyst surveys, strategically positioning Conga to secure top rankings and enhance brand reputation.- Led the implementation of Responsive (RFPIO) to streamline proposal management, increasing annual proposal output by 66% from 300 to 500 RFPs, leading to substantial time and resource savings. - Developed initial proposal drafts tailored to address client needs, emphasizing our value proposition and differentiators across Executive Summary, functional, security, cloud, IT, and non-functional requirements.- Streamlined proposal processes by implementing tracking mechanisms, status calls, oversee and monitor workflow queues and knowledge content libraries, resulting in higher RFP shortlisting rates and improved workflow efficiency.- Mentored and coached new team members, facilitating their integration and upskilling, resulting in enhanced team performance and efficiency. Show less

- Working with Sales, Solution teams to deliver high quality proposals in the BFSI domain for banking, payment products- Leveraging Qvidian to collaborate on the RFP responses and working with team for reviews- Peer review of documents before submission

- Working on bids for different regions & offerings with Account Executives, Solution Architects and engagement leaders to develop and manage effective response to RFXs and Proposals- Participating in pursuit core team kick-off meetings, driving overall proposal plan for the opportunity and providing deal team with collaborative templates, pointers- Conducting the Writers workshop - Defining the templates, writing styles, proposal development milestones and actively monitoring writing… Show more - Working on bids for different regions & offerings with Account Executives, Solution Architects and engagement leaders to develop and manage effective response to RFXs and Proposals- Participating in pursuit core team kick-off meetings, driving overall proposal plan for the opportunity and providing deal team with collaborative templates, pointers- Conducting the Writers workshop - Defining the templates, writing styles, proposal development milestones and actively monitoring writing team members’ progress on SharePoint- Reviewing the proposal document for compliance with client requirements and specifications, organizing various review call (Red Team/Yellow Team) with Pursuit team and regional leaders from Business/Technology- Articulating the strengths and competitive advantages of HPE in the proposal documents- Proof reading of the document for single message across document, edit/format check to ensure the document is ready for submission- Show less

- Preparation of RFI responses and responding to RFPs for all Business/IT Proposals- Respond to RFI / RFP / Opportunities and facilitate the sales process, resulting in successful leads & winning proposals- Contributed towards building a rich repository of marketing collaterals including capability decks for various service offerings across various Pillars – IMS, ADMS, etc- Periodical maintenance of the existing funnel and tracking opportunities till closure- Quarterly and… Show more - Preparation of RFI responses and responding to RFPs for all Business/IT Proposals- Respond to RFI / RFP / Opportunities and facilitate the sales process, resulting in successful leads & winning proposals- Contributed towards building a rich repository of marketing collaterals including capability decks for various service offerings across various Pillars – IMS, ADMS, etc- Periodical maintenance of the existing funnel and tracking opportunities till closure- Quarterly and yearly analysis of the funnel for win rate, deal conversion ratio, win – loss analysis,contribution of domains and services etc.- Preparation of Commercials based on the efforts and tools required.- Preparation of Statement of Work, Partnership Agreements with service level agreements articulated as per the organizational norms and client expectations.- Leading the estimation and pricing on bids and providing inputs for preparation of winning sales plans and proposals - Understanding of client business process operations and business objectives and utilize that knowledge on engagements/analyze workflow to design solutions (As-Is and To-Be Analysis)- Knowledge Management- Client Visit Show less

Project 1: Research on New Avenues in Cloud Based services: m-Event• Analysis and research of the existing market and the competitors• Process of identifying the areas which a product has to be designed for• Actual designing of a product from the ground-upProject 2: Research on New Avenues in Cloud Based services: Open Mobile Market• Importance of Customer Experience about the product features offered• Enhancement of a product for better acceptability• The… Show more Project 1: Research on New Avenues in Cloud Based services: m-Event• Analysis and research of the existing market and the competitors• Process of identifying the areas which a product has to be designed for• Actual designing of a product from the ground-upProject 2: Research on New Avenues in Cloud Based services: Open Mobile Market• Importance of Customer Experience about the product features offered• Enhancement of a product for better acceptability• The importance of coordination between the teams involved Show less

- Switch Manager for Baroda Cluster- Primary role was taking care off Mobile Switching Center(MSC) Infra maintenance- First Line Of Maintenance i.e. Alarm Handling, and Fault management- B- No. analysis; A- no. analysis; D- no. analysis, Signalling SS7 Links, Signaling Points, GTRC Analysis- POI Management - Analysis of POI report- Resolution of customer complaints- Switch Backups as per schedule (CDR, CP, APG)- DLC Installation and call testing for TCS client-… Show more - Switch Manager for Baroda Cluster- Primary role was taking care off Mobile Switching Center(MSC) Infra maintenance- First Line Of Maintenance i.e. Alarm Handling, and Fault management- B- No. analysis; A- no. analysis; D- no. analysis, Signalling SS7 Links, Signaling Points, GTRC Analysis- POI Management - Analysis of POI report- Resolution of customer complaints- Switch Backups as per schedule (CDR, CP, APG)- DLC Installation and call testing for TCS client- Enterprise customer complaint resolution for PRI, DLC services- Battery Discharge Activity- E1 Augmentation to local POIs, Decommissioning of underutilized E1s- Redundancy and Lifeline Test- Patch loading and testing (ECA13 – Haier Hs issue, NNAIZ1820 software correction in block MTB, ECA-14 for MNP)- Liaison with BSNL for fees payment of Port charges and TDS- Call testing for new series from all operators Network– 18602588888(Religare),68886888(Dominos), 8866(Docomo new level)- Safety Audit- Spare cards reconciliation for Ericsson, Lucent, UTStar switch- Ensuring Protection/redundancy for all signaling E1’s- Ensuring Network Availability >99.99%, PSR and ASR benchmarks Show less

- In the role of Business Analyst, Involved in Business requirement capturing & analysis of all prepaid VAS services by discussions with Business team and which required understanding business and functional requirements- Engaging TCS team for performing the feasibility check, finalizing solution approach of business requirement- Converting business requirement specification (BRS) doc into user requirement(URS) covering end to end detailed technical solution specifying all IT impacted… Show more - In the role of Business Analyst, Involved in Business requirement capturing & analysis of all prepaid VAS services by discussions with Business team and which required understanding business and functional requirements- Engaging TCS team for performing the feasibility check, finalizing solution approach of business requirement- Converting business requirement specification (BRS) doc into user requirement(URS) covering end to end detailed technical solution specifying all IT impacted systems- Ensured that the PPT developed by TCS team covers all the Business requirements and also, ensuring that only the impacted modules is covered in PPT- Creating UAT test cases jointly with Revenue Assurance (RA) team- Co-ordination with Internal and External teams (Vendors-B!, NSN, acision, etc.) for the testing(UAT) of various VAS services in development environment- Validating all logs – CDRs, INFRs, MCA logs and submitting to RA for sign-off for production launch- Driving the whole SDLC for BR after conversion into CR from solution designing to delivery/production roll out to business team- Adherence to SLA for each SDLC phase as per the Change Request(CR) Process- Process Improvement through regular audits Show less

Overall department overview for 1st month including RAN, IN, SWITCH, etc.5 months exclusive training in Switch department on Ericsson MSC