Jaymin Pandya Email and Phone Number

Pre Opening

• Function as the Business Manager and a Marketing Specialist for the Outlet, to ensure that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable• Ensure that the Food and Beverage activities in the outlet are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.• Ensure that all employees deliver the brand promise and provide exceptional guest service at all… Show more • Function as the Business Manager and a Marketing Specialist for the Outlet, to ensure that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable• Ensure that the Food and Beverage activities in the outlet are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.• Ensure that all employees deliver the brand promise and provide exceptional guest service at all times.• Maximise employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.• Prepare with the Outlet team, a yearly marketing plan which is the basis of the Food and Beverage Annual Marketing Plan.• Evaluate local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.• Conduct annual Performance Development Discussions with employees and to support them in their professional development goals.• Maintain strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organisations. Show less

• Assist the Outlet Manager to ensure that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable• Maintain positive guest and colleague interactions with good working relationships.• Assist to improve productivity levels and prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment• Assist to maximise the effectiveness of employees by developing each… Show more • Assist the Outlet Manager to ensure that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable• Maintain positive guest and colleague interactions with good working relationships.• Assist to improve productivity levels and prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment• Assist to maximise the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. Show less

- Ensuring highest grooming and hygiene levels according to Brand Standards at a team level.- Ensuring complete execution of management policies and Service standards at a team level.- Conducting various trainings for the outlet team on a daily and periodic basis.- Conducting departmental briefings for an 8 member strong team on a daily basis.- Making check lists and SOPs for operational processes and making them accessible to the last denominator in the department.- Well… Show more - Ensuring highest grooming and hygiene levels according to Brand Standards at a team level.- Ensuring complete execution of management policies and Service standards at a team level.- Conducting various trainings for the outlet team on a daily and periodic basis.- Conducting departmental briefings for an 8 member strong team on a daily basis.- Making check lists and SOPs for operational processes and making them accessible to the last denominator in the department.- Well versed with both a’la carte as well as buffet operations.- Well equipped to handle breakfast operations in a 120 cover restaurant and achieve WOW Ratios of 95% (Content Quotient).- Familiar with Month end reports, Menu Engineering, Competition Analysis, and Six Sigma.- Completed 2 levels of SABA (internal training software) and Brand Equity (STARWOOD HOTELS).- Making Weekly Rosters for a 30 member strong team on a weekly basis.- Being RESPONSIBLE and ACCOUNTABLE for all actions and conduct of my team. Show less

- Ensuring highest grooming and hygiene levels according to Brand Standards on a personal level.- Ensuring complete execution of management policies and Service standards on a personal level.- Worked as a full time bartender for 12 months at Stax.- Well versed with beverage inventories, stock taking and Scala.- Very familiar with Italian Food and Wine.- Worked as a full time section holder for 6 months with good interpersonal skills.- Completed 3 levels of Service… Show more - Ensuring highest grooming and hygiene levels according to Brand Standards on a personal level.- Ensuring complete execution of management policies and Service standards on a personal level.- Worked as a full time bartender for 12 months at Stax.- Well versed with beverage inventories, stock taking and Scala.- Very familiar with Italian Food and Wine.- Worked as a full time section holder for 6 months with good interpersonal skills.- Completed 3 levels of Service Excellence.- Participated as the Official role model in the Hotel initiative “Training Academy” for Grooming and Service Standards. Show less