Control Solutions

• Managing a team of engineers and technicians to meet the goals of the department and thus organizational goals.• Facilitator of the annual departmental planning process.• Reporting performance of the department to General Managers and the directors.• Lead strategic market intelligence initiatives that cut across the business unit to analyze the competitors.• Organizing seminars such as luncheons for the key customers of the department.• Account manager for several key customers of the department.• Use of Customer Relationship Management software to manage Sales, Visit Schedules, Sales Visit Reports, Customer Account Management and Quotation Management.• Tracking weekly sales calls of the team members and their individual performance against the key performance indicators.• Providing training to all employees on product offering.• Forecasting orders and sales of department and submit monthly reports.• Designing customized water solutions for the stated clientele and evaluating the payback period for the investments made.• Designing fire suppressant systems for consulting engineers and plumbing contractors.• Undergone various trainings such as customer relationship management, finance for non- finance mangers, automation and remote sensing.