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Jay M. Email & Phone Number

Director, Partner Operations & Program Management | Braze at Braze
Location: Miami, Florida, United States 11 work roles 2 schools
1 work email found @boardbooks.com 3 phones found area 917, 800, and 831 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email j****@boardbooks.com
Direct phone (917) ***-****
LinkedIn Profile matched
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Current company
Role
Director, Partner Operations & Program Management | Braze
Location
Miami, Florida, United States

Who is Jay M.? Overview

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Quick answer

Jay M. is listed as Director, Partner Operations & Program Management | Braze at Braze, based in Miami, Florida, United States. AeroLeads shows a work email signal at boardbooks.com, phone signal with area code 917, 800, 831, and a matched LinkedIn profile for Jay M..

Jay M. previously worked as Director, Partner Operations and Program Management at Braze and Director, Operations and Program Management - Global Channel Services at Braze. Jay M. studied at University Of Central Missouri.

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Email format at Braze

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*@boardbooks.com
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Profile bio

About Jay M.

Accomplished business and technology executive with a passion for driving growth and success through strategic partnerships and operational excellence. With a strong background in SaaS technology, partnerships, account management, and digital marketing, I have consistently delivered positive retention and revenue growth outcomes for every organizations I have been engaged with.Currently, as the Director of Partner Operations and Program Management at Braze, I lead a high-performing team to develop and execute comprehensive partner strategies that drive business value for partners, customers, and Braze. I streamline operations and manage systems to improve efficiency and effectiveness while developing tactical analytics and data-driven insights to inform decision making. Leveraging my skills in fostering cross-functional collaboration across the organization, I implement change management strategies to support key initiatives and organizational goals.Throughout my career, I have demonstrated my ability to conceptualize and execute global customer and Partnership success initiatives, contribute to critical business decisions, and drive large-scale business and technology plans. I am a strong utility player who thrives in dynamic environments and enjoys leading innovative, results-oriented company initiatives.If you are seeking a strategic, data-driven, and collaborative leader to drive your organization's partner strategy and operations to new heights, let's connect and explore how I can contribute to your success.

Listed skills include Strategic Partnerships, Marketing Strategy, Sales, Saas, and 32 others.

Current workplace

Jay M.'s current company

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Braze
Braze
Director, Partner Operations & Program Management | Braze
AeroLeads page
11 roles · 15 years

Jay M. work experience

A career timeline built from the work history available for this profile.

Director, Partner Operations And Program Management

Current

New York, New York, US

I am a departmental leader on the Global Partnerships executive team, serving as a trusted advisor on partner programming strategy, analytics development, and partner systems technology. I influence strategic decisions and drive organizational alignment throughout Braze.- My primary focuses include building comprehensive global partnership experiences.

Feb 2024 - Present

Director, Operations And Program Management - Global Channel Services

New York, New York, US

Leadership of Global team created to centralize operational activity supporting the Global Partnerships channel teams. Driving the success of initiatives such as PRM development, Partner-led services, Partnership internal data consolidation and performance KPI development / monitoring of tentpole global partnership programs. Leading to improved partner.

Feb 2023 - Feb 2024

Partner Program Manager - Solutions Alliances, Global

New York, New York, US

Defined and led organizational transformation projects such as the relaunch of our Solutions Alliances Partnership Program, ensuring desired outcomes with targeted KPI analytics. Resulting in a substantial increase in Partner participation and program awareness. - Designed and implemented Alliances program changes supporting the organization's strategic.

Jan 2022 - Feb 2023

Senior Manager - Integration & Onboarding, Global

New York, New York, US

- Ownership of large scale global implementation and integration strategy development projects for Braze strategic global accounts. Consulting onboarding customers on worldwide change management, technological and operational best practices post-sale. - Analyzed business objectives and ensured alignment around strategy, focus areas, and key decisions to.

Jan 2021 - Jan 2022

Director Of Customer Success

Palo Alto, California, US

Venture-backed SaaS enterprise meeting and travel platform, I was responsible for the following:-Conceptualized and executed global customer success playbook, including onboarding, training, and support journeys, while managing Customer Success and Support Experience teams-Contributed to business-critical decisions as a member of the Executive Leadership.

Oct 2019 - Jan 2021

Strategic Partnerships - Channel Sales

Los Angeles, CA, US

- Led strategic partnership and Sales success activities for clients leveraging Gimbal's 1st party data solutions and programmatic digital media products.-Provided expertise on analytic insights usage for various marketing outcomes and guidance on executing and optimizing programmatic digital advertising tactics and best practices

Aug 2018 - Oct 2019

Director Of Client Onboarding And Integration At Gimbal (Formerly The Mobile Majority)

Los Angeles, CA, US

- Served as the team lead during client onboarding to ensure initial and ongoing revenue success, helping clients develop and execute effective audience targeting strategies and cross-device advertising campaigns- Spearheaded the process design, content creation, and execution of client onboarding processes, and led digital strategy approach for clients.

2016 - 2018 ~2 yrs

Director Of Customer Success

Los Angeles, California, US

- Served as day-to-day client interface for all Enterprise-level accounts, ensuring ongoing success of client relationships and collaboratively leveraging account development initiatives- Acted as the trusted strategic voice and customer advocate in the company to Product and leadership teams

2015 - 2016 ~1 yr

Business Development Manager, Key Accounts

Stockholm, Stockholm, SE

- Provided existing and prospective clients with expert product knowledge and strategy on successful execution/optimization of Global Marketing campaigns, resulting in 105% achievement of yearly sales quota- Proactively identified and leveraged growth opportunities within assigned existing key clients, ensuring primary vendor designation within client's.

2012 - 2015 ~3 yrs

Account Manager For Digital Platforms

New York, US

- Ownership of key client relationships and sales for digital and related product offerings. Created new licensing operational approach and optimized pricing model that resulted in 50% growth in digital product sales- Provided consultative technical insight to client companies for cross-channel digital marketing campaigns, ad serving content distribution.

2011 - 2012 ~1 yr

National Account Manager

New York, NY, US

Clients management of Legg Mason, Inc., BNY Mellon Asset Management, Chiquita Brands International, Inc., Southern California Edison, SunTrust Banks, Pike Electric, University Of California school system as well various other Fortune 500 Financial & Corporate institutions. - Led and managed end-to-end client onboarding and served as designated account.

Jan 2008 - Dec 2010
2 education records

Jay M. education

Education record

University Of Central Missouri

Communication Studies

University Of Central Missouri
FAQ

Frequently asked questions about Jay M.

Quick answers generated from the profile data available on this page.

What company does Jay M. work for?

Jay M. works for Braze.

What is Jay M.'s role at Braze?

Jay M. is listed as Director, Partner Operations & Program Management | Braze at Braze.

What is Jay M.'s email address?

AeroLeads has found 1 work email signal at @boardbooks.com for Jay M. at Braze.

What is Jay M.'s phone number?

AeroLeads has found 3 phone signal(s) with area code 917, 800, 831 for Jay M. at Braze.

Where is Jay M. based?

Jay M. is based in Miami, Florida, United States while working with Braze.

What companies has Jay M. worked for?

Jay M. has worked for Braze, Bizly, Gimbal, Enervee, and Clx Communications Ab.

How can I contact Jay M.?

You can use AeroLeads to view verified contact signals for Jay M. at Braze, including work email, phone, and LinkedIn data when available.

What schools did Jay M. attend?

Jay M. studied at University Of Central Missouri.

What skills is Jay M. known for?

Jay M. is listed with skills including Strategic Partnerships, Marketing Strategy, Sales, Saas, Microsoft Office, Adobe Creative Suite, Facebook, and Google Analytics.

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