Jay Munsterman Email & Phone Number

Atlanta, Georgia

Atlanta, GA

Leading a team of engineers engaged in network and security design across the business. Primary focus is on services within the data center and across the enterprise, including LAN switching, firewalls, IPS, and service load balancing.

Atlanta, GA

• Led organization responsible for security requirements, design and contract language for new products, features and services as well as sustaining engineering for enterprise security. Served as member of the.
• Led the network segmentation effort to reduce the scope of PCI-DSS assessments.
• Worked on Architecture Teams delivering roadmaps for NFV, SDN, and Remote Access.
• Implemented detailed engagement level reporting and transitioned to a risk based approach for prioritization.
• Led effort to address the use of consumer mobile devices, leveraging MDM, and allowing the retirement of legacy systems.
• Provided use cases, tenant expectations and acted as security SME for Cox Enterprises’ private cloud initiative.

Atlanta, GA

• Organizational leader responsible for the design, testing and implementation of database, storage, system, network and security features for customer facing products. Established and maintained departmental direction.
• Implemented platform standardization measures resulting in a $1.2 million annual support savings.
• Designed and implemented offshore support and development center in Suzhou, China allowing for increased departmental efficiency without substantial budgetary impact.
• Transitioned availability reporting to a six sigma based methodology providing a greater understanding of service performance.

Greater Atlanta Area

• Led the team responsible for development and implementation of the BroadRiver Network Management platform to monitor TCP/IP services and VoIP telephony services utilizing the BTS10200 Class V softswitch and associated.
• Built network operations processes and procedures.
• Built proof of concept systems to demonstrate capabilities to investors for second round funding.

Atlanta, GA

• Managed network operations staff of 22 analysts spanning two shifts through many important initiatives, including:
• The deployment of 56k modem-technology, including working with customer support to develop standards around the handling of customer experience issues.
• The deployment of ADSL from limited, bridged-network tests to the production PPPoE implementation.
• The implementation of remote T1 facility delivery to alleviate inter-switch trunk congestion and the tools needed to effectively monitor and trouble shoot such complex hunt groups.
• Implemented custom tools to track the health history of over 3000 T1 circuits, 1400 routers and 70,000 modems.Responsible for in-depth root cause analysis including involvement from Bell South Telecommunications.