Jayna Curran Email & Phone Number

Specializes in designing, developing, and implementing customer relationship (CRM) solutions using Salesforce.com for organizations in the financial services industry, including banking, wealth management, asset management, and private equity firms. I have worked with institutions of all types, ranging from an $87 billion national credit union, middle-market banks, and a $60 billion agriculture co-op to drive advantage through technology and automation. That includes implementing nCino loan origination, nCino treasury management onboarding, or CRM solutions for more than 25 banks and credit unions. I am part of the West Monroe nCino Center of Excellence’s leadership team, with a particular focus on developing capabilities for jump-starting and streamlining implementation. I led development of nCino accelerators that have saved more than 1,000 hours of project team effort and are an integral part of our approach for delivering the benefits of nCino solutions faster. I have a Bachelor of Science degree in Informatics from Indiana University and a Master of Science degree in business information technology from DePaul University. I also hold a project management certificate from Northwestern University, as well as multiple certifications from Salesforce and nCino.

Greater Chicago Area

Greater Chicago Area

Chicago, Il

Greater Los Angeles Area

• Developed new business by creating and maintaining business relationships with Luxury Hotel properties in the Los Angeles area. • Execute marketing programs to bring greater exposure of the brand to customers

Greater Los Angeles Area

• Managed product shipments through all levels of supply chain. Coordinating the inbound shipments from the bottling plant in Iceland to US warehouse facilities and ultimately to a customer network comprised of over 700 wholesalers in the United States and Canada.

Greater Chicago Area

• Act as a liaison between Supply Chain Department and IT during the development and implementation of reports and process changes• Utilize technical writing ability to document all system changes and enhancements in a user manual for distribution throughout the department• Assisted with the implementation of new ERP system by testing the functionality of multiple applications as well as evaluate department reports for data integrity or enhancements

Greater Chicago Area

• Coordinate the supply of product from three international breweries to the two largest markets in the country utilizing a three tier method of business representing 328 million dollars annually• Utilize business and technical knowledge to define the business requirements requested by the end user, use test cases to ensure all requirements have been met at the end of the project• Analyze business processes and system reports and provide suggestions to better improve current practices

Greater Chicago Area

• Provided customer service to five customers accounting for approximately 40 million dollars annually for a major importer• Created reports and streamlined several processes to ensure warehouse and wholesaler data was better organized and more easily accessible to the rest of the department • Represented the Supply Chain in working with IT to design metrics reports for distribution to Executive Management

Bachelor Science, Informatics With Minor In Business

Certificate, Project Management

Masters Of Science, Business Information Technology