- Exemplified the ability to manage multiple projects and assignments while working with various departments in order to improve business processes. - Illustrated excellent oral and written communication skills by consistently maintaining contact with multiple levels of corporate structure resulting in timely completion of numerous mid-sized projects.- Demonstrated the ability to work independently and in group settings by utilizing sharpened problem solving and communication skills resulting in successful implementations of business initiatives. - Defined opportunities for improvement in communication between Kindred’s SMART application and each client’s electronic medical record vendor resulting in eliminating additional processes for Kindred therapists. - Facilitated weekly status calls in order to ensure continued and sustainable success and customer satisfaction with interface implementations.

- Maintained strict attention to detail by constantly managing patient priorities in order to provide specific and individualized healthcare to 15+ patients daily. - Participated in multi-disciplinary teams by collaborating with nurses, radiologist, CT technicians, patient care advocates, and doctors in order to deliver well-rounded care to patients.

- Provided excellent customer service via face-to-face and telephone interaction through attention to detail and a sense of urgency in order to best serve and retain customers which resulted in increased sales.

- Utilized strong PC skills including web enabled technologies such as Microsoft Word, Excel, and PowerPoint by creating spread sheets and presentations in order to formally organize and plan reunion activities for 150+ guests.