Jayne Bryan Email & Phone Number

Solihull, GB

United Kingdom

• Coordinate internal and external resources regarding planning, developing and delivering training.
• Participate in research of curricula development, planning and implementation.
• Work with subject matter experts to collect and collate information that will be designed and developed into learning modules.
• Survey training participants to determine the effectiveness or each training method/program.
• Update and revise current training materials to incorporate changes in policies and procedures.
• Maintain content of CRM Learning zone area of the Intranet.

United Kingdom

Responsible for delivery of learning solutions for clients.Support the projects and project teams as subject matter expert on learning and development specific areas focused on: Training Needs Analysis Training materials development Training delivery, including e-learning Training Assessment and development Design, develop and implement training and mobile.

Solihull, England, United Kingdom

Sharing my love of Scentsy products.

Solihull, West Midlands, United Kingdom

As the Business Systems Trainer, I am responsible for providing end users with training, coaching and materials to ensure they develop a clear understanding of how to operate business systems / applications used, and the wider business context and importance to downstream processes, and ultimately to drive full adoption, process compliance and data.

Sutton Coldfield, West Midlands, United Kingdom

• To support other members of the team as required to ensure speedy resolution of issuesTo visit other offices (as required) to support end users and deliver training sessionsTo assist the team in the maintenance and.
• To design and deliver training sessions to help develop the necessary IT skills required to meet and, where appropriate, exceed the IT Benchmarks
• To assist other teams in the delivery of “soft skills” training (as required)
• To maintain and expand the library of induction and training material for inclusion on the firm’s Intranet (including online training, walk-throughs etc)
• To publish regular “Quick Tips” on Intranet covering software features and best practice to support end user development and best practice
• To review the IT Benchmark levels to ensure they are set appropriately, in line with the firm's vision and strategy

Birmingham, United Kingdom

Working in IT, I am responsible for creating course content and training materials and evaluating new services used to determine the potential for training delivery. I am an experienced IT trainer delivering instructor-led training to our business users, the courses I deliver vary from essential IT skills through to intermediate application training. I.

Coleshill

• IS TrainingWorking with the current COINS Systems Trainer to:
• Ensure that user documentation and support infrastructure are adequate, and that post-implementation business processes are clearly defined and communicated
• Ensure that user training is handled on a professional and timely basis
• Update employee training records on HR.net for any courses attended
• Ensure that every new starter is trained within a reasonable time frame
• Administer employee training needs analysis

Perry Barr, Birmingham

• Key Achievements:
• Delivered a Training initiative to implement SharePoint 2010 across University across all sites. Led the project in developing Training materials, documentation and delivery.
• Prepared and implemented the roll out of Microsoft Office 2013 to the University. Creating online training videos and documentation, as delivery of informative sessions to 400 staff across the Campus.Responsibilities.
• Delivering training seminars within the organisation on CICT training courses.
• Preparation & Planning the schedule of ICT training programmes.
• Creation of course material and content to improve employee skill range and employee engagement.

Birmingham, United Kingdom

• Key Achievements:
• Worked with HR Department to implement Management Training Programme for all Team managers all the company.
• Implemented a new Training and Learning Management System ‘Access Plan It’. Trained all staff and Management.Responsibilities and job role
• Created training plan, registers and Matrix
• Tracked assessed and evaluated service delivery
• Managing a Training budget of £70,000, and allocating training budget

Solihull, West Midlands, United Kingdom

• Managed team targets in line with company KPI
• Managed process and team through a period of extreme change.
• Managed the project of the migration of my end to end Process to India
• Quality Monitored and Managed performance

Solihull, West Midlands, United Kingdom

• Working on Migration Project to Migrate processes onto SAP.
• Identifying any issues resolving them before migration

Oxford, United Kingdom

• Secondment
• Assisted in creating Knowledge Assessment tool for pre and post evaluation
• Provided a Consultancy service on appropriate solutions to support team skills knowledge and development
• Managed the multi-site training function in Oxford for 4 area offices.
• Provided a single point of contact for Team Leaders on daily training issues, managing conflicting resource demands by identifying relative priorities and options available, assessing the impact of each on overall.
• Managed the multi-site training function in Oxford for 4 area offices

Solihull

• Delivered training to all levels at a number locations, through a number of training pathologies.
• Supported the roll out of E learning modules to the office
• Identified process gaps within the training material and process maps
• Developed and implemented long term training solutions and delivered new process and projects to the business.
• Adaptable to different environments and situations.
• Identified training needs for office employees & developed training programs for across Solihull office.

Solihull, West Midlands, United Kingdom

Education record

GNVQ Leisure and Tourism Advanced

Education record