Provide guidance on employee relation issues, performance management, disciplinary matters, and strategic workforce planning for both unionized and non-unionized client groups.Analyze data, identify trends, and make recommendations to drive improvement & efficiency of HR practices.Collaborate with leaders to achieve corporate objectives and initiatives related to employee performance, engagement, and retention, business growth and efficiencies, safety, and initiatives impacting customers. Develop recruitment strategies that support business growth by understanding current and future business conditions, workforce demographics, technological advancements, and other factors impacting staffing.Advise on compensation and support labour relations, disability management, benefits & pension administration, training & development programs, and regulatory matters.

Led high-volume recruitment teams across two Atlantic centers. Managed full-cycle recruitment for US-based, International, and Fortune 500 clients related to Insurance, Tourism, Networking, Market Research, Online Grocery, Health & Wellness products & Apps, and Data-Mining, Educational, and IT Software companies. Advised management on employee relations matters including performance and attendance, conflict resolution, and terminations. First point of contact for employee issues. Developed selection and retention strategies.Supported Marketing and Communications. Wrote, designed, and shared web-based advertising copy through a variety of social media channels [Facebook, LinkedIn, Google AdWords, Twitter, Instagram, paid ads using optimized ad copy, etc.] including PPC/SEO. Projects included recruitment ads, corporate announcements, cultural engagement, and policies/procedures creation. Consulted on best practices for communications content and presentation to align with corporate brand and user experience.

Recruitment and selection for a Halifax-based contact center outsourcer. Sourcing, hiring, and onboarding on behalf of clients for positions related to customer service, technical support, reservations, and logistics support.