Jayne Gardiner work email
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Jayne Gardiner personal email
Guest experience consultant specialising in the design and delivery of bespoke and accredited customer service training and reward and recognition schemes. A strategic thinker with a background in client relationship management and business retention programmes.First class communication and listening skills coupled with endless enthusiasm and a truly hands on approach has resulted in the delivery of improved results in many high foot- fall customer facing environments, focusing on uplifting a ‘Customer Visit’ into a ‘Guest Experience’.
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Founder And ConsultantJg ConsultingUnited Kingdom -
Founder & ConsultantJg Consulting Mar 2018 - PresentNottinghamshire, England, United KingdomBespoke Guest Experience SolutionsProgramme Design & DeliveryClient Relationship ManagementBusiness Retention StrategiesCustomer Service ExcellenceNew Business GrowthReward & Recognition Programmes -
Strategic Development DirectorVsg Vision Security Group Dec 2015 - Jan 2018Implementation and delivery of soft services strategy, within shopping centres Client relationship development, resulting in considerable business growth and contract retention Created market-leading customer service programmes, enhancing guest experience -
National Account Director Uk & IrelandVsg Vision Security Group Apr 2015 - Dec 2015Delivering innovative added value cleaning and security solutionsResponsible for operational delivery to meet contract KPI’s and client satisfaction -
Client Relationship DirectorOcs Group Uk Oct 2010 - Mar 2015Responsible for contract retention and sales growth within a portfolio of strategic contracts in the retail, professional and financial sector, with an annual turnover of circa £29m. -
Strategic Account DirectorOcs Group Uk Apr 2009 - Oct 2010Actively managed relationships with key clients to improve sales, margins and customer loyalty. Delivered leading edge account management strategy with specific emphasis on building relationships with third party clients. Analysis and profiling of strategic clients to understand their specific business structures in order to maximise growth opportunities including new sectors and services. -
Business Development DirectorOcs Group Uk Apr 2007 - Apr 2009Profiled and targeted clients capable of utilising OCS Integrated Services.Developed profitable business within the commercial sector. -
National Account DirectorCannon Hygiene Apr 2000 - Apr 2007Devised, planned and implemented national account strategy.Recruited, trained and led a team of 20 national account, business development and key account managers.Doubled national account client base sales within 12 months. -
General Manager, Cannon ConsumablesCannon Hygiene Uk May 1995 - Apr 2000Responsible for the smooth running and profitability, of a busy sales, admin and distribution depot. -
Managing DirectorHygiene Matters Ltd May 1989 - May 1995Developed a new start up company engaged in the sale and delivery of janitorial and consumables supplies.Following 6 successful years of trading, the company was sold to the OCS Group.
Jayne Gardiner Skills
Frequently Asked Questions about Jayne Gardiner
What company does Jayne Gardiner work for?
Jayne Gardiner works for Jg Consulting
What is Jayne Gardiner's role at the current company?
Jayne Gardiner's current role is Founder and Consultant.
What is Jayne Gardiner's email address?
Jayne Gardiner's email address is ja****@****g.co.uk
What skills is Jayne Gardiner known for?
Jayne Gardiner has skills like Business Development, Crm, Relationship Management, Strategic Planning, Sales, Customer Retention, Training Delivery, Strategy, Start Ups, Account Management, Management, Analysis.
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