Jayne Hewerdine Email & Phone Number

Doncaster, Gb

Doncaster, England, United Kingdom

Manage and deliver train crew competencies

Doncaster, South Yorkshire, United Kingdom

Manage train crew resources throughout the UK in the most cost effective manner to suit business needs, whilst ensuring safe policies and procedures are met.Manage traincrew hours effectively.Maintain and manage traincrew routes to meet new and existing customer orders.

Managing all traincrew vacancies throughout the UK in the most cost effective manner to suit business needs, including during heavy seasonal periods and service disruptions ensuring all customer requirements are met, whilst ensuring safe policies and procedures are adhered to.

Manage train crew resources throughout the UK in the most cost effective manner to suit business needs, whilst ensuring safe policies and procedures are met.Manage traincrew hours effectively.Maintain and manage traincrew routes to meet new and existing customer orders.

Doncaster, South Yorkshire, United Kingdom

Process and manage bookings against capacity on train services.Liasing and ensuring customer requirements are met, meeting delivery and vessel requirements to tight deadlines, whilst ensuring the companies interests are met.Building and maintaining excellent relationships to new and existing customers.Liaise and negotiate where required with Customers/Terminals/Ports in cases of service disruption ensuring both the company and the customers needs are met.Liaise with the wagon management team to ensure suitable wagons and formations are in place for intermodal traffic, ensuring route clearance for the type of wagons/traffic.Liaise with the wagon management team to ensure wagons are maintained on a regular basis, arranging detachment/attachment as required.

Doncaster, South Yorkshire, United Kingdom

Applying rates and creating invoices, ensuring accurate billing on a daily basis in order to allow for accurate collection and payment.Dealing with customer queries.

Nvq Level 2 Customer Service, Customer Service Management, Level 2

Bachelor Of Technology (Btech), Business And Finance

Education record