Manage Hospital Revenue Cycle projects including HIM/Coding and Data Archiving

Develop standard toolkit to manage implementations of Allscripts Practice Management (PM) and Electronic Health Records (EHR) for Ambulatory Services. Manage subsequent Allscripts implementations.

Project manager for Benefits segment for NASCO implemenation for BCBSMN.

Program Manager for implementing client on TriZetto QNXT Claims Systems.- Responsible for all aspects of two multi-million dollar conversions- Managed team of 5 project managers with a total project team of 75 business analysts, developers, testers, and procedure analysts- Led steering committee through prioritization of all projects to ensure program success- Co-leader in re-engineering of business processes to support smooth and efficient daily operations- Co-authored Service Level Agreements contract language and oversaw development of supporting reports - Oversaw development of dashboard to support resolution of CAP (Corrective Action Plan)- Key participant in corporate effort to define standard process for client implementations on TriZetto QNXT claims system

Business owner for systems, processes and reports to support implementation and renewals for group business on TriZetto Facets Claims SystemManaged large projects for Sales Support teamsKey participant in creation of new sales strategiesIT Product Manager for CRM sales force automation and group implementations

Defined and developed ERP (Enterprise Resource Planning) system for use in a contract research environmentKey driver in make vs. buy decision for LIMS (Laboratory Information Management System)Managed personnel responsible for statistical reporting processes and worksheet validationResponsible for creation and maintenance of IT infrastructure and data management systems in a start-up contract research company

System design for a web-based tool used for experimental design and study management utilizing use case methodologyCreated initial model for implementation of systemWorked with senior management to obtain second round of venture funding for a start-up software development firm utilizing the ASP (Application Service Provider) business model

Designed custom software for various labs for data acquisition and analysisManaged SOP and quality review process

Held several positions during 12 year tenure, including travel agent, manager of corporate travel, quality assurance, and technical support teamsResponsibilities included: Collaboration with upper management to develop strategies for improvement of the business model which agency grew from 7M to 40M.Advising client upper management how to better manage their travel budgetLed buy decision and subsequent implementation for system conversion of front office (agent systems) and back office (accounting system)