Canada Sales Lead
Current
Feb 2024 - Present
AeroLeads people directory · profile
Jayne Rees Email & Phone Number
Customer experience and sales | CXPA Professional Member | BSc Business Administration
at
LightBeam.ai
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer experience and sales | CXPA Professional Member | BSc Business Administration
Location
Grimsby, Ontario, Canada
Who is Jayne Rees? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jayne Rees is listed as Customer experience and sales | CXPA Professional Member | BSc Business Administration at LightBeam.ai, based in Grimsby, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Jayne Rees.
Jayne Rees previously worked as Canada Sales lead at Lightbeam.Ai and Founder at Beads For Africa Winnipeg. Jayne Rees holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.50 from University Of The People.
Company email context
Email format at LightBeam.ai
This section adds company-level context without repeating Jayne Rees's masked contact details.
LightBeam.ai
Review company-level records connected to Jayne Rees before choosing the right outreach path.
Profile bio
About Jayne Rees
I was born in Germany to Scottish parents, spending my formative years in the United Kingdom before the lure of Africa came calling. We lived in Nigeria before settling in South Africa. I was extremely fortunate to call Cape Town home for many years. Ten years ago, I moved with my family to Canada – the great white north, land of snow and ice. I love IT, I am a tech nerd and love talking nerdy! I have been in IT for decades and have a lot of experience in sales, management, and project management. I am a learning geek.. I love it! There is always something new and exciting to soak up! I am a team player – I love encouraging and enticing the best out of people. I will give my all to people who are open, transparent, and honest – good people. I love being busy, driving change, encouraging, and collaborating.
Current workplace
Jayne Rees's current company
Company context helps verify the profile and gives searchers a useful next step.
10 roles · 20 years
Jayne Rees work experience
A career timeline built from the work history available for this profile.
Founder
Current
Beads For Africa Winnipeg
We work with South African artists who create hand crafted product which we import to Canada. Our network of artists is growing and we are excited to introduce more products.
Jan 2021 - Present
Csm Team Lead Enterprise Na
Developed and standardized critical CSM processes and procedures at Semperis, and implemented processes and procedures that have become the foundation and bedrock for the customer success process, as the company grew from 70 accounts to over 500 worldwide.o Built the onboarding/training checklist and documents for customer success. o Created SFDC CS use case documentation, developing a standard for the global team.o Created business templates in Salesforce to make the transfer of customers from sales to CS smoother.o Developed strategic presentation templates - QBR/EBR and roadmap.o Developed business templates for installed version and upgrade tracking for monitoring and reporting.o Monitored and drove CS lead expansion opportunities, driving customer retention and increased ARR.o Developed the playbook for customer journey from onboarding, through adoption, renewal, and expansion. o Develop the Early Adopters Program, engaging multiple teams across the organisation.o Designed hierarchies, requirements, and job descriptions for those in CSM. o Developed the processes for technical escalations that would keep things moving quickly.o Created flow charts for CS conversations with clients. o Scaled customer success processes over multiple iterations as the company grew rapidly.o Supported these processes/procedures and got them implemented globally. • Onboarded and trained all 6 members, providing mentoring and coaching, performance reviews, and other management duties. • Encouraged and supported autonomy and idea development in my team and the extended CS team.• Tracked NPS survey results and analyzed them for process improvements across the team.• Presented NPS results to product, outlining and detailing customer feedback, mapping this back to future product release versions.• Worked with VPs to develop and build out metrics and real-time tracking of CS key metrics; I worked through 2 new iterations of the KPI processes and procedures.
May 2022 - Dec 2023
Senior Customer Success Manager - Major Accounts
Jan 2022 - May 2022
Customer Success Manager - Major Accounts
Apr 2021 - Jan 2022
Territory Sales Specialist - Manitoba & Northern Alberta
Sep 2020 - Apr 2021
Ram - Manitoba & Saskatchewan
Jul 2017 - Jul 2020
Territory Manager Manitoba And Saskatchewan
Sep 2013 - Jul 2017
Coastal Territory Sales
Oct 2009 - Aug 2013
Business Development Coastal
2007 - 2009
~2 yrs
7 education records
Jayne Rees education
Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.50
Project Management
Tia Education
Strategic Leadership And Management
Project Management
Instructing.Com
Diploma, Information Technology
Strategic Business Management
Education record
Unisa
FAQ
Frequently asked questions about Jayne Rees
Quick answers generated from the profile data available on this page.
What company does Jayne Rees work for?
Jayne Rees works for LightBeam.ai.
What is Jayne Rees's role at LightBeam.ai?
Jayne Rees is listed as Customer experience and sales | CXPA Professional Member | BSc Business Administration at LightBeam.ai.
Where is Jayne Rees based?
Jayne Rees is based in Grimsby, Ontario, Canada while working with LightBeam.ai.
What companies has Jayne Rees worked for?
Jayne Rees has worked for Lightbeam.Ai, Beads For Africa Winnipeg, Semperis, Rsolutions Corporation, and Fortinet.
How can I contact Jayne Rees?
You can use AeroLeads to view verified contact signals for Jayne Rees at LightBeam.ai, including work email, phone, and LinkedIn data when available.
What schools did Jayne Rees attend?
Jayne Rees holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.50 from University Of The People.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Jayne Rees you were looking for.
View similar profiles
