Jayne Ringer Email & Phone Number

2000 Scott Street Ottawa, Ontario K1Z 6T2

• Provide supportive counseling and crisis intervention for a caseload of 15 to 18 clients and their families• Develop individualized client treatment and rehabilitation plans• Facilitate a supportive environment for clients, including assistance with meeting basic needs, social and family relationships• Monitor and evaluate client progress on a regular basis• Assist clients and their families to develop support networks, linking to appropriate services and supports• Ensure continuity of client care by collaborating with the client, family members and involved professionals.• Advocate for and with clients to ensure the highest quality service provisions.• Facilitate hospital admission when appropriate. • Maintain client files (assessments, service plans, progress notes and letters).• Complete all required non-clinical administrative documents (workload and quality improvement measurements).• Attend weekly team meetings and monthly supervision sessions.

2000 Scott Street Ottawa, Ontario K1Z 6T2

• Established and maintained a long-term supportive and respectful relationship with clients.• Developed client-centred goal planning, service plans, and early intervention plans with clients.• Provided direct assistance and skills teaching for activities of daily living, employment, recreation, and socialization. • Provided supportive counseling and crisis intervention for clients and their families.

515 Maclaren St., Ottawa

• Provided supportive counseling and crisis intervention to homeless women dealing with mental health issues.• Assisted clients to access community resources and supported clients in meeting basic needs.

9 - 1 Brewer Hunt Way, Ottawa, On, K2K 2B5

• Implemented programs and taught activity of daily living skills designed to the individual requirements of developmentally delayed adults in a residential setting.• Assisted in organized recreational activities facilitating access to the community resources.• Accompanied clients to appointments.• Advocated for clients access to community services and resources.• Provided home support to clients participating in a semi-independent living program.

312 Parkdale Ave, Ottawa, On K1Y 4X5

• Facilitated weekly women’s addiction groups.• Counseled individuals dealing with chemically dependent family members.

Alzheimer And Related Disorders (General Campus)

• Participated in a group day program specifically designed for clients diagnosed with Dementia.• Provided community support for Alzheimer patients.• Facilitated placement in supervised settings when appropriate.

Ontario Cancer Foundation (Civic Campus)

• Registered new patients and scheduled appointments for treatment.

1145 Carling Ave, Ottawa, On K1Z 7K4

• Performed analysis, coding, abstracting and other clerical activities.• Processed requests for confidential medical information.• Maintained a tracking system and performed follow-up to assure acquisition of needed materials.• Processed subpoenas for medical records and represented the hospital as Custodian of Medical Records in court.

Diploma (Honours), Social Service Worker Program

The Social Service Worker program at Algonquin College prepares students to work effectively with disadvantaged individuals, groups.

Diploma, Medical Records Technician