Jayne Ryan Email & Phone Number

Ireland

County Westmeath, Ireland

•Communicated with customers throughout the centre and assisted them both at tills and with any queries in a positive, helpful manner.•Managed time efficiently between merchandising stands, stocking out goods, answering the phone while being aware of customers in need of assistance.•Handled cash and processed customer transactions through the EPOS System.

County Galway, Ireland

Administration Assistant for OSG (Sedgwick) Outsourcing group Worked as part of Fleet Team in RSA office in Galway City

County Westmeath, Ireland

•Reached set sales targets through communication to customers and extensive product knowledge, techniques such as link selling were adopted to help achieve goals. •Studied online course to improve knowledge in animal care and welfare, to ensure accurate information relayed to customers and to help with any queries.•Gained animal handling (Birds, Small mammals) experience through general animal husbandry practise and the display of animals to potential customers.

County Westmeath, Ireland

• Assisted dog groomer in the bathing and drying of customer’s dogs to ensure high standards are met and ensure the satisfaction of the dog owners with the groom. •Acquired handling practices used within dog grooming and carried out tasks such as clipping nails and cleaning ears, educated owners on the importance of such tasks to promote good health of the dog.

County Galway, Ireland

•Carried out essential hygiene maintenance of Tropical and Freshwater aquariums which involve water changes, gravel cleaning and the scraping of algae off the glass. •Sampled the water in the tanks to test its quality and to ensure components such as pH and potassium etc. were found in safe levels to ensure safe environment for the fish. •Measured out food for each of the tanks, this could be live frozen food that needed to be defrosted or flakes depending on the species of fish in the tank. •Studied the species found in each tank to gain a better understanding of their environment and refined my skills in identification.

Ecological Management And Conservation Biology (Msc), Commendation

Ecological Management & Conservation Biology: Material covered is diverse and includes habitat management, invasion biology, resource.

Bsc (Hons.), Marine Science, Marine Sciences, 2:2

Research Project: The Ecology of Talitrid Amphipoda (Crustacea: Talitridae) in Galway Bay. Final Year Modules: Marine Science Essay.