Jayne Smith Email & Phone Number

Reno, Nv, Us

733 East Glendale Avenue

Reno, Nevada, United States

As a start up, I developed all social media accounts and consequently set up content calendars and built up a base following for each individual platform.Manage all social media accounts to develop a brand image as well as increase brand awareness as a new company among the target audiences. Through Adobe Creative Suite and Affinity Photo, created various content including social media posts, email and press release templates, as well as edited video materials.

Greater San Diego Area

Attended biweekly meetings in which participated in introducing new ideas to improve within the staff, restaurant, and overall customer experience. Regularly worked charity events within the community where our services were donated and the time spent was volunteered.

San Diego

Lead trainer of new floor staff in regards to guest service expectations, safety procedures, proper food handling, and restaurant protocolsAssisted in the development and management of the restaurant’s social media which included instagram and facebook. Increased customer’s social media engagement by 60% in 4 months with creative competitions, promotions, and challenges.Was the designated lead server for two years which entailed checking over all other employees numbers, evaluating work ethic, and helping resolve customer conflicts.

San Diego

Catered a variety of high profile events in the San Diego area. Assisted with the opening and promotion of Baked Bear’s newest store in September 2015.Helped manage their social media sites (Instagram, Snapchat) to further promote newly released flavors, discounts, or contests.

Reno, Nevada Area

Remotely handled and processed confidential paperwork daily while intermittently speaking with clients. Took messages, confirmed appointments, and answered general questions.Organized files, transferred written documents into type, and made daily deliveries and pickups.

Reno

Regularly updated company information throughout all social platforms, which primarily consisted of Facebook in 2016. Later in 2017, developed company pages on both Instagram and Twitter to expand reach to local customers.Used social platforms to increase brand awareness, promote seasonal deals, and display metal roofing content.