Jayne Wall Email & Phone Number

Sheffield, Gb

London, London, Gb

I have the privilege of leading a very broad and brilliant team, with a remit including:Retail operations, food operations development, clothing and home operations, retail transformation, retail support office, capacity & communications, labour modelling and productivityCustomer experience, customer insight, customer operations, customer contact centres Group security, loss prevention and recoveryGroup health & safety including retail food safetyGroup business continuity

Bradford, West Yorks, Gb

Accountable for the Morrison’s core retail estate. 250 large format stores and our multiple online channels. 7.5million SqFt of net selling space across England, Scotland, Wales and Gibraltar, with a sales budget in excess of £7 billion across in store and online channels, with a multi million cost budgetLeading and developing a team of 40,000 managers and colleagues across the Retail and Head Office teams. I connect with and lead colleagues at the front line, right through to having a high influence in the boardroom, and an accountability for multiple strategic programmes for the broader businessI am a trusted advisor to the CEO, and due to my People qualifications and experience and my broad business exposure, I regularly develop and lead strategic programmes across the broader business including customer satisfaction, talent development, company performance improvement programmes, communication strategies, core purpose and business values, and organisational development.

Bradford, West Yorks, Gb

Reporting to the Board Retail Director, accountable for the planning and execution of all retail operations for the Morrisons store estate, including managing in store capacity and all store communicationsLeading a large team based in the field and in Head Office, with a very broad remitMulti-million pound Capex & Opex budget holder. I work with the relevant teams to build the annual budgets, then manage costs and performance within year to deliver themAccountable for day to day operations across all aspects of retail stores, whilst simultaneously delivering significant change programmes such as organisational restructures, new ways of working, and operational improvementsThe gatekeeper for retail ready standard on all company initiatives, working with all business leads to plan and execute any in store activity; including the delivery of the trade plan, all retail change activity, and to continuously improve customer and colleague satisfaction in our storesOwner of the businesses strategic change programmes, designing and agreeing the strategy, and leading the implementation across the entire businessLeads the colleague engagement and talent agenda, creating an inclusive environment where colleagues have the freedom to do their jobs well, and to grow their careers in a business which prioritises internal progressionOwns the end to end operating model for Market Street, from our factories to our food makers in storeOwns the development and the implementation of improvement plans for all cost lines including productivity, waste and markdown, unknown loss and packagingAccountable for Market Street innovation, including the launch of the new Market Kitchen concept which is Morrisons new Food For Now venture Leads the Covid response plan for RetailTakes a lead on wider business confidential projects for the Executive Committee (Morrisons Board of Directors)

Bradford, West Yorks, Gb

Leading a large national team, and a multi million pound budget, responsible for designing and delivering the fresh food offer within Morrisons. Market Street is Morrisns point of difference in stores, leveraged by our significant Manufacturing business. Market Street includes Butchery, Fish, Bakery, Deli, Fresh Food To Go, Eat Soon,Eat Now, Fruit & Veg and FlowersManaging the day to day of the operation, ensuring continuous improvement to sales, service and profit,Responsible for new concepts in Market Street, including kit, counters, ways of working, system and new formats.Responsible for developing a pipeline of skilled foodmakers for Market Street, from Apprenticeships in store, to ongoing engagement and knowledge building for our skilled Butchers, Bakers, Fishmongers, Florists and Foodmakers in StoreLeads an Outstanding Service programme for Market Street, including availability, quality and customer service.

Bradford, West Yorks, Gb

To gain operational management experience I was seconded to run a large retail store. Turning over circa £1m p/w, I had full responsibility for all aspects of the store management, whilst leading a team of 200 colleagues The experience was invaluable and enabled me to take on the national role where I took responsibility for Market Street in all 500 stores.

Bradford, West Yorks, Gb

Head of People for Morrisons Head Office, I reported to the Board People Director and business partnered the Exec DirectorsAccountable for Head Office structures, design and delivery of the People Plan, Organisational Development, and providing thought leadership and insights into best people practiceDesigned, planned and implemented large organisational change programmes to reflect business evolution and legal / societal changes Projects included major restructures in Head Office and the wider business, the implementation of Work Levels and pay / reward bands, modern working patterns. People lead on talent development, from entry level (apprenticeships and Graduate / Sponsored Degree programmes), the implementation and management of Talent Development, succession planning and executive level recruitment, with a focus on inclusion and diversityWorking with business leaders, we developed the Company Purpose and Values, and then led the plan to introduce them and embed them across the whole business. Developed and rolled out the Leading With Purpose development programme for our business leaders across the whole businessLed the Company pay review and bonus programme, alongside the appraisal cycle and talent reviews

Business partnering Directors and responsible for the people strategy in the second largest fresh food manufacturing business in the UK, and the fourth largest retailer.Responsibility for 4 business units, 8 sites, employing circa 7000 great people. Leading a large team of HR Managers, HROs and Training Officers, across England, Scotland and Wales. Significant and complex industrial relations experience in heavily unionised environments. Talent management, change programmes, large scale growth and reductions are all areas of strength.

Bradford, West Yorks, Gb

Responsible for the people strategy within the largest fresh food manufacturing business in the UKResponsibility for 4 business units, 16 Manufacturing sites, employing circa 10k people. Leading a HR and Training team across England, Scotland and Wales.Significant and complex industrial relations experience in heavily unionised environments. Led large operational change programmes

Bradford, West Yorks, Gb

HR Mgt of a 24/7, 50 acre distribution centre. Including multiple ambient, chilled and frozen warehouses, in addition to a large transport fleet, a vehicle maintenance unit and bodyshop, and a returns recycling unit. Circa 1700 FTEs plus a large flexible workforce. A heavily unionised site - Unite and Usdaw. Focus on culture change and employee engagement in addition to complex employee and industrial relations management

HR Mgt within Manufacturing FMCGUnionised site - BFAWU & Unite

London, Gb

Southampton, Hampshire, Gb

Advanced Management Programme Amp125, Business Administration And Management, General

Role Of The Director

Chartered Fcipd, People

Post Graduate Diploma In Personnel & Development

Bachelor Of Arts - Ba, Business/Corporate Communications