Jaynee Johnson Email & Phone Number
@incontact.com
3 phones found area 801 and 866
LinkedIn matched
Who is Jaynee Johnson? Overview
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Jaynee Johnson is listed as Lead Technical Writer (Not a management position) at NICE, a company with 13118 employees, based in South Jordan, Utah, United States. AeroLeads shows a work email signal at incontact.com, phone signal with area code 801, 866, and a matched LinkedIn profile for Jaynee Johnson.
Jaynee Johnson previously worked as Lead Technical Writer at Nice and Senior Technical Writer at Nice. Jaynee Johnson holds Bachelor Of Arts (B.A.), English Language And Literature, General from University Of Utah.
Email format at NICE
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AeroLeads found 1 current-domain work email signal for Jaynee Johnson. Compare company email patterns before reaching out.
About Jaynee Johnson
In my 12 years of experience as a technical writer, I have helped design and develop, several online help and PDF outputs with custom HTML and CSS in an XML-based authoring tool. These outputs have included software documentation, manuals, and release notes. I specialize in clear, concise instructions for audiences that range from call center agents to administrators of some of the largest datacenters in the world. I have excellent organization and time management skills, which allow me to juggle multiple projects.
Listed skills include Agile Methodologies, Technical Writing, Jira, Scrum, and 19 others.
Jaynee Johnson's current company
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Jaynee Johnson work experience
A career timeline built from the work history available for this profile.
Lead Technical Writer
Current- On a team of 10+, I help lead the effort to create superb online help documentation for CXone. We write documentation for phone call management tools, administrator configuration portals, and an icon-based scripting.
- Own the process for producing release notes.
- Write new internal- and external-facing user guides in established writing styles and standards.
- Train team members on our tools and on working in them efficiently.
- Answer writing questions and solve technical problems with our tools.
Senior Technical Writer
- Documented an SDK product from scratch using developer guidance and access to a sample code base.
- Created and maintained a documentation website template.
- Removed roadblocks preventing the team from completing work. This included identifying, communicating, and fixing bugs in the online help and the source control software (Git).
- Created and maintained a team roadmap with a growing, changing backlog.
Technical Writer
- Helped create and enforce a team styles and standards guide.
- Wrote new content for varying audiences and improved existing content.
- Developed documentation following a DITA model.
Technical Writer
- I documented a Linux-based command line tool called Moab, which managed the workload for large data centers.
- Wrote administrator, user, API, and installation guides.
- Worked with developers to write task-based help and release notes.
- Documented new features during development in an agile (Scrum) environment.
- Resolved over 900 internal and external documentation requests.
Colleagues at NICE
Other employees you can reach at nice.com. View company contacts for 13118 employees →
Pradeep Chickmath
Colleague at Nice
Bengaluru, Karnataka, India, India
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AP
Arbaz Pasha
Colleague at Nice
Hassan, Karnataka, India, India
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YK
Yogesh Katkar
Colleague at Nice
Pune, Maharashtra, India, India
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RD
Robert Dutton
Colleague at Nice
Roseville, California, United States, United States
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LS
Liron Stein
Colleague at Nice
Israel, Israel
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WJ
Wilson Jiovanny Soliz
Colleague at Nice
Cochabamba, Cochabamba, Bolivia, Bolivia, Plurinational State Of
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PK
Patrick Kahuma
Colleague at Nice
Kampala, Central Region, Uganda, Uganda
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NB
Nofar Ben Yashar
Colleague at Nice
Tel Aviv District, Israel, Israel
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FA
Finzy Aubrey Lauren D.
Colleague at Nice
Pasig, National Capital Region, Philippines, Philippines
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KB
Kimberley Brun
Colleague at Nice
Troyes, Grand Est, France, France
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Jaynee Johnson education
Bachelor Of Arts (B.A.), English Language And Literature, General
Associate'S Degree, English Language And Literature, General
Frequently asked questions about Jaynee Johnson
Quick answers generated from the profile data available on this page.
What company does Jaynee Johnson work for?
Jaynee Johnson works for NICE.
What is Jaynee Johnson's role at NICE?
Jaynee Johnson is listed as Lead Technical Writer (Not a management position) at NICE.
What is Jaynee Johnson's email address?
AeroLeads has found 1 work email signal at @incontact.com for Jaynee Johnson at NICE.
What is Jaynee Johnson's phone number?
AeroLeads has found 3 phone signal(s) with area code 801, 866 for Jaynee Johnson at NICE.
Where is Jaynee Johnson based?
Jaynee Johnson is based in South Jordan, Utah, United States while working with NICE.
What companies has Jaynee Johnson worked for?
Jaynee Johnson has worked for Nice and Adaptive Computing.
Who are Jaynee Johnson's colleagues at NICE?
Jaynee Johnson's colleagues at NICE include Pradeep Chickmath, Arbaz Pasha, Yogesh Katkar, Robert Dutton, and Liron Stein.
How can I contact Jaynee Johnson?
You can use AeroLeads to view verified contact signals for Jaynee Johnson at NICE, including work email, phone, and LinkedIn data when available.
What schools did Jaynee Johnson attend?
Jaynee Johnson holds Bachelor Of Arts (B.A.), English Language And Literature, General from University Of Utah.
What skills is Jaynee Johnson known for?
Jaynee Johnson is listed with skills including Agile Methodologies, Technical Writing, Jira, Scrum, Software Documentation, Release Notes, Linux, and Enterprise Software.
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