Jaynee Johnson
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Jaynee Johnson Email & Phone Number

Lead Technical Writer (Not a management position) at NICE
Location: South Jordan, Utah, United States 5 work roles 2 schools
1 work email found @incontact.com 3 phones found area 801 and 866 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email j****@incontact.com
Direct phone (801) ***-****
LinkedIn Profile matched
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Current company
NICE
Role
Lead Technical Writer (Not a management position)
Location
South Jordan, Utah, United States
Company size
13118 employees

Who is Jaynee Johnson? Overview

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Quick answer

Jaynee Johnson is listed as Lead Technical Writer (Not a management position) at NICE, a with 13118 employees, based in South Jordan, Utah, United States. AeroLeads shows a work email signal at incontact.com, phone signal with area code 801, 866, and a matched LinkedIn profile for Jaynee Johnson.

Jaynee Johnson previously worked as Lead Technical Writer at Nice and Senior Technical Writer at Nice. Jaynee Johnson holds Bachelor Of Arts (B.A.), English Language And Literature, General from University Of Utah.

Company email context

Email format at NICE

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{first}.{last}@incontact.com
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Profile bio

About Jaynee Johnson

In my 12 years of experience as a technical writer, I have helped design and develop, several online help and PDF outputs with custom HTML and CSS in an XML-based authoring tool. These outputs have included software documentation, manuals, and release notes. I specialize in clear, concise instructions for audiences that range from call center agents to administrators of some of the largest datacenters in the world. I have excellent organization and time management skills, which allow me to juggle multiple projects.

Listed skills include Agile Methodologies, Technical Writing, Jira, Scrum, and 19 others.

Current workplace

Jaynee Johnson's current company

Company context helps verify the profile and gives searchers a useful next step.

NICE
Nice
Lead Technical Writer (Not a management position)
South Jordan, UT, US
Website
nice.com
Employees
13118
AeroLeads page
Company profile
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5 roles

Jaynee Johnson work experience

A career timeline built from the work history available for this profile.

Lead Technical Writer (Not A Management Position)

Nice

South Jordan, Ut, Us

Lead Technical Writer

Current
Nice

Hoboken, New Jersey, Us

On a team of 10+, I help lead the effort to create superb online help documentation for CXone. We write documentation for phone call management tools, administrator configuration portals, and an icon-based scripting tool. • Own the process for producing release notes.• Write new internal- and external-facing user guides in established writing styles and standards.• Train team members on our tools and on working in them efficiently. • Answer writing questions and solve technical problems with our tools.

Nov 2022 - Present

Senior Technical Writer

Nice

Hoboken, New Jersey, Us

• Documented an SDK product from scratch using developer guidance and access to a sample code base.• Created and maintained a documentation website template.• Removed roadblocks preventing the team from completing work. This included identifying, communicating, and fixing bugs in the online help and the source control software (Git).• Created and maintained a team roadmap with a growing, changing backlog.

Oct 2015 - Dec 2022

Technical Writer

Nice

Hoboken, New Jersey, Us

• Helped create and enforce a team styles and standards guide.• Wrote new content for varying audiences and improved existing content.• Developed documentation following a DITA model.

May 2014 - Oct 2015

Technical Writer

Adaptive Computing

Naples, Fl, Us

I documented a Linux-based command line tool called Moab, which managed the workload for large data centers. • Wrote administrator, user, API, and installation guides.• Worked with developers to write task-based help and release notes.• Documented new features during development in an agile (Scrum) environment.• Resolved over 900 internal and external documentation requests.

Nov 2010 - May 2014
Team & coworkers

Colleagues at NICE

Other employees you can reach at nice.com. View company contacts for 13118 employees →

VV Vinothini Vino Vinothini Vino Colleague at NiceChennai, Tamil Nadu, India View → YJ Ye Jessi Ye Jessi Colleague at NiceHong Kong, Hong Kong Sar View → IS Ishaan Shivam Ishaan Shivam Colleague at NiceMunger, Bihar, India View → SK Shruti Kosare Shruti Kosare Colleague at NiceNagpur, Maharashtra, India View → SS Samuel Steele Samuel Steele Colleague at NicePortland, Oregon, United States View → RM Robert Morris Robert Morris Colleague at NiceAtlanta, Georgia, United States View → MO Michal Ostrowski Michal Ostrowski Colleague at NiceGreater Guildford Area, United Kingdom View → KM Karina Mbaoye Karina Mbaoye Colleague at NiceGreater Valencia Metropolitan Area, Spain View → LL Lidjany Lidjany Lidjany Lidjany Colleague at NiceAngola View → UR Utkarsh Ravindra Kushwaha Utkarsh Ravindra Kushwaha Colleague at NicePune, Maharashtra, India View →
2 education records

Jaynee Johnson education

Bachelor Of Arts (B.A.), English Language And Literature, General

University Of Utah

Associate'S Degree, English Language And Literature, General

Salt Lake Community College
FAQ

Frequently asked questions about Jaynee Johnson

Quick answers generated from the profile data available on this page.

What company does Jaynee Johnson work for?

Jaynee Johnson works for NICE.

What is Jaynee Johnson's role at NICE?

Jaynee Johnson is listed as Lead Technical Writer (Not a management position) at NICE.

What is Jaynee Johnson's email address?

AeroLeads has found 1 work email signal at @incontact.com for Jaynee Johnson at NICE.

What is Jaynee Johnson's phone number?

AeroLeads has found 3 phone signal(s) with area code 801, 866 for Jaynee Johnson at NICE.

Where is Jaynee Johnson based?

Jaynee Johnson is based in South Jordan, Utah, United States while working with NICE.

What companies has Jaynee Johnson worked for?

Jaynee Johnson has worked for Nice and Adaptive Computing.

Who are Jaynee Johnson's colleagues at NICE?

Jaynee Johnson's colleagues at NICE include Vinothini Vino, Ye Jessi, Ishaan Shivam, Shruti Kosare, and Samuel Steele.

How can I contact Jaynee Johnson?

You can use AeroLeads to view verified contact signals for Jaynee Johnson at NICE, including work email, phone, and LinkedIn data when available.

What schools did Jaynee Johnson attend?

Jaynee Johnson holds Bachelor Of Arts (B.A.), English Language And Literature, General from University Of Utah.

What skills is Jaynee Johnson known for?

Jaynee Johnson is listed with skills including Agile Methodologies, Technical Writing, Jira, Scrum, Software Documentation, Release Notes, Linux, and Enterprise Software.

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