Instructor at CycleBar NYC. Deliver an inclusive and inspiring low impact/high intensity indoor cycling experience!

Boost customer engagement and retention by passionately advocating for company's offerings and sharing relevant personal experiences. Deliver consistent boutique fitness level customer service. Execute sales processes of lead generation, follow up, and close. Apt with ClubReady software. Tactfully address and resolve in-studio issues with poise and professionalism, ensuring a positive client experience in all situations.

Deliver customer service to consumers in English, Cantonese, and Mandarin. Assist consumers with NYSOH healthcare and insurance questions including but not limited to Medicaid and Essential Plan. Translate key information for consumers that need help but have a language barrier. Provide support and knowledge to consumers and colleagues through thoughtful, personalized solutions. Show composure and flexibility when faced with difficult situations.

• Demonstrated exceptional patience, adaptability, and flexibility in managing mobilevaccination sites, ensuring smooth operations under various conditions and weather.• Leveraged physical and mental resilience to maintain long hours, effectivelymanaging relationships with team members, external partners, and community.• Managed diverse teams of up to 10 internal members and 2-6 external personnel,including bus drivers, security guards, translators, and medical staff.• Cultivated a positive work environment through kindness, patience, andunderstanding, effectively diffusing challenging situations and promoting collaboration.

• Provided Cantonese and Mandarin translation services at various vaccination sites,including fixed locations and mobile units throughout New York City.• Demonstrated adaptability and flexibility by working in diverse environments andcollaborating with new team members during each 8-hour shift.• Contributed to community welfare and facilitated effective communication betweenmedical staff and non-English speaking clients at vaccination centers.• Committed to utilizing language expertise to further enhance workplace efficiencyand address diverse needs of customers.

Played a pivotal role in the studio's rebranding and relocation, expertly handling front desk responsibilities, fostering a pristine and inviting atmosphere, and utilizing the MindBody Online system as an informed brand advocate.

Contributed to show's success by providing excellent communication, adhering to precise protocols, and ensuring a seamless experience for patrons, while gaining valuable insights into the inner workings of a world-class production.

Jayne ("Day by Day" Singer) in Godspell (Full Actor/Musician Version) directed by Chris BlissetWoman #1 in "I Love You You're Perfect, Now Change" directed by Keith Andrews

Christmas Eve in "Avenue Q" directed by Bruce Linser. Performed at The Kravis Center for the Performing Arts in Palm Beach, FL.

Brooke Ashton in "Noises Off" directed by Vincent Cardinal.

Athena, U/S Penelope & Circe in "Rock Odyssey" at Adrienne Arsht Center in Miami, FL directed by Douglas Love. "Rock Odyssey" is a rock musical of Homer's classic, "The Odyssey” from writers Stephen Cole (Kleban Award) and Billy Straus (Grammy/Emmy), commissioned and developed by Douglas Love. Through its history, the show has served 300,000 public school students (fully funded free tickets and busses) and weekend family performances with this large-scale, professional Actors'​ Equity program.

Celeste #2 in Stephen Sondheim's "Sunday in the Park with George" directed by Stuart Meltzer.

Ensemble in "Les Misérables" directed by Terrence Mann.Erato/Siren/Andrew Sister/Eros/Hera in "Xanadu" directed by Vincent Cardinal.