Jayne Smith-Dubay Email & Phone Number

Deerfield Beach, FL, US

Deerfield Beach, FL

Atlanta, Georgia

Greater Atlanta Area

Tucson, Arizona Area

Manage and assist Account Coordinators with development and management of databases for client programs. Assigned all travel programs based on experience and type of program. Primary contact for vendor's IT team on the development of the travel registration platform. Coordinated thought leader team on standardized reports for registration platform..

Manage, direct, implement and enforce all aspects of associate management in Billing Services Department. Trained all Billing Specialists and Billing Analysts in program reconcilation. Identify errors in awards reports and assist in researching the issues and making recommendations to the IT team. Analyze anticipated profit margins against actual profits.

Was tasked in this position to analyze, develop and organize this departments operations and procedures to create a profitable deliverable in conferences and meetings to expand our travel product offerings. Implemented processes and procedures for 17 personnel that created systematic and efficient work flows that allowed the department to increase sales by.

Managed and orchestrated both domestic and international operational program details with a focus on needs assessment, site inspection, cost analysis, set-ups, audio visual needs, ground transportation, hotel and airline reservations, off-site activities and menu selection. Served as direct point of contact for clients, vendors and participants concerning.

Successful in venue research, hotel negotiations and budget development for product launches, sales meetings and incentive travel programs through vendor partnerships. Responsible for client relationship and site searches for up to 50 cities at a time. Size of meetings ranged from 50 - 3,000 participants. Client budget management of up to $5.7 million.

Coordinated and directed client's event logistics: All transportation, equipment, drivers and porters; daily room reconciliation; bell-staff for luggage and amenity delivery; audio visual, speaker support and distribution of materials and or awards; food and beverage functions set-up, decor, and guarantees. Reconciled billing with suppliers' accounting.

Kansas City, Missouri Area

Worked with vice presidents and account executives as a subject matter expert to secure new business and manage existing client partnerships in the area of product specifications as well as established and maintained vendor partnerships. Co-managed the company’s largest strategic account (North American Van Lines).Responsible for designing Freightliner and.