Jayne Soliz Email & Phone Number

Experience as an Operations Manager Responsible for an online Learning Management System. Working with development team to design and test new products as well as provide documentation. Maintenance and customer service. Onboarding customers and expediting their use of the platform. Experience as a Technical WriterResponsible for creating and writing various types of user documentation, including how-to guides, references, manuals, cheat sheets, or instructions.RESPONSIBILITIES• Create user documentation for a variety of material, including how-to guides and instruction manuals.• Develop documentation for web-based computer applications.• Design content for a variety of users.• Translate complex concepts into easily understandable language.• Ensure technical verbiage is easy to understand by the layperson..• Adjust copy as necessary and proofread for clarity, grammar and spelling.• Release the document following final approval.• Develop training materials.• Provide updates and different editions as necessary.Experience in testing web-based softwareTesting and evaluating web-based software applications.RESPONSIBILITIES• Develop and execute application test plans based on software requirements and technical specifications.• Verify specific action or function of code.• Record and document results and compare to expected results.• Document anomalies and issues.• Maintain database of software defects.• Assist with improving upon design of a product.

Listed skills include Software Documentation, Testing, Training, Web Applications, and 10 others.