Jayne Swanson Email and Phone Number

Printing Brisbane has been delighting customers throughout south east Queensland and the rest of Australia since 2006. I have been heavily involved since the very first day, and in 2013 I completely took over the reins. I work closely with all of the Printing Brisbane customers, making sure their printed materials are working hard to reach their business goals. My background is in public relations and business development, so my passion for the written word and customer service… Show more Printing Brisbane has been delighting customers throughout south east Queensland and the rest of Australia since 2006. I have been heavily involved since the very first day, and in 2013 I completely took over the reins. I work closely with all of the Printing Brisbane customers, making sure their printed materials are working hard to reach their business goals. My background is in public relations and business development, so my passion for the written word and customer service is not a new thing!The Printing Brisbane 5 Step Guarantee1. Simple Quote GuaranteePlain English. No hidden setup fees. All freight included. We promise concise, easy to understand quotes with no nasty surprises.2. You Look Great GuaranteeWe promise to give every job a once-over, and give you feedback if we pick up on any type or design errors before we go to print. We promise to do everything we can to make you look great.3. First Class Quality GuaranteeIf there are any faults with your print job due to some error on our part we will reprint your job free and as fast as possible, no questions.4. Communication GuaranteeWe will return all calls and email QUICKLY. We will prepare all quotes QUICKLY. And if a quote is taking a while to prepare, we will keep you in the loop and let you know when to expect it.5. Delivery Deadline GuaranteeIf you have a deadline, (and if you tell us about it), we will do everything we can to reach it for you. If we miss a promised deadline, we will give you a discount on your next order that is sufficiently large to show you how much we care! Show less

Throughout my seven years at Office Local, I had a broad range of roles. Most importantly, I played an integral role in establishing and growing the print broking division of the business that is now Printing Brisbane. In addition, I was involved in the marketing, customer service and business development areas of the business. Office Local's other divisions include stationery (office supplies), office furniture, ink & toner cartridges and office fitout.I still work closely with… Show more Throughout my seven years at Office Local, I had a broad range of roles. Most importantly, I played an integral role in establishing and growing the print broking division of the business that is now Printing Brisbane. In addition, I was involved in the marketing, customer service and business development areas of the business. Office Local's other divisions include stationery (office supplies), office furniture, ink & toner cartridges and office fitout.I still work closely with Office Local and am pleased to have them as a part of my business network. Show less

The Corporate Writer is the business I established in 2004 to build my business copywriting work. The type of work undertaken by The Corporate Writer over the years includes:► Franchise documentation including operations and training manuals► Sales manuals► Newsletter copy► Website copy► Media releases► Corporate profiles► Telephone 'on hold' messages► Events management► Telemarketing scripts► Feature articles► Blogs► Awards submissions

AIV Developments managed the franchised food distribution network Australia Independent Vendors (AIV). AIV is the route trade and regional distribution division of Bidvest, the largest foodservice distributor in the southern hemisphere.My role as National Franchise Manager was to provide all business support for the 40+ AIV franchisees around Australia, as well as direct support for the National Franchise Director. The role encompassed, in summary:► Marketing advice and… Show more AIV Developments managed the franchised food distribution network Australia Independent Vendors (AIV). AIV is the route trade and regional distribution division of Bidvest, the largest foodservice distributor in the southern hemisphere.My role as National Franchise Manager was to provide all business support for the 40+ AIV franchisees around Australia, as well as direct support for the National Franchise Director. The role encompassed, in summary:► Marketing advice and practical support► Business development plans► Computer training► New franchisee induction► New franchisee training (assist)► Key role in the development and implementation of a totally new software system Show less

I previously held the same role at WordWerx from Jan 2000 - Dec 2001 (a couple of years in Europe was the very pleasant interlude!)During the 2004-2005 period at WordWerx:» Events Coordination;» Franchise system public relations consulting;Key Achievements» Coordinated most successful Franchise Council of Australia Qld State Conference;» Implemented a series of initiatives for new branch of company.During the 2000-2001 period at WordWerx:» Events… Show more I previously held the same role at WordWerx from Jan 2000 - Dec 2001 (a couple of years in Europe was the very pleasant interlude!)During the 2004-2005 period at WordWerx:» Events Coordination;» Franchise system public relations consulting;Key Achievements» Coordinated most successful Franchise Council of Australia Qld State Conference;» Implemented a series of initiatives for new branch of company.During the 2000-2001 period at WordWerx:» Events Coordination;» Not-for-profit PR/Association Management – Australian Marketing Institute and Franchise Council of Australia – databases, events coordination, membership services;» Franchise system public relations;Key Achievements» Increased annual event attendance by over 150%;» Increased association membership by 20%» Delivered record conference profits for two consecutive years;» Delivered substantial profit for startup conferences with no seed funding;» Responsible for the total coordination of 59 successful events Show less