Jayne Tay Email & Phone Number

Singapore

o Instrumental in the successful pilot launch of loans solutions offered by the local banks. Responsible for ensuring payment related data for participating SME merchant is available to local banks, allowing the loan application to be more efficient and timely for merchants who are looking to expand their business or address any unplanned cash flow needs.o.

- Led and drove Digital Wealth initiatives across bank’s 17 markets within APAC & EMEA- Partnered with business, design and technology teams in agile scrums to develop, manage and implement journeys on bank’s digital application, primarily on digital wealth strategy related - Managed and drove communication with regional (APAC & EMEA) markets on strategic.

Singapore

- Led and owned the end to end implementation of digital projects (robo-advisory platform) in Agile environment- Played critical role in defining end-to-end customer journey and overall user experience- Product owner of features and functions to be implemented, running project in agile- Applied subject matter expertise to translate ideas to working.

Singapore

- Re-engineered and streamlined transaction management processes for over 10 wealth products in a global bank, across geographical regions and customer segments, and came up with a Target Operating Model. This involved mapping of current state, identifying pain points, working with regional business stakeholders on the requirements and understanding target.

- Managed new digital initiatives from conceptualization to market rollout - Identified business opportunities to digitize wealth products / services and build core capabilities for wealth products via online and mobile channels to increase user base for digital wealth and grow adoption of usage by customers- Prepared business proposals for management.

- Co-led a team of eight staff managing end-to-end operational needs of Unit Trust and Equity Product- Possesses strong product knowledge of Unit Trust and Equity- Close collaboration with internal value chain partners such as product owners; IT and external business partners such as fund houses; system vendors in various initiatives and resolving issues.