Jay Parikh, Pmp®,Cspo® Email & Phone Number

Ahmedabad, Gj, In

Ahmedabad, Gj, In

Ahmedabad Area, India

>>Directly reporting to the CEO, I collaborate closely with cross-functional teams in engineering, sales, marketing, finance, HR, and support to align business objectives with customer satisfaction goals.>>I have advanced from Lead to Head, overseeing a product engineering and delivery team of 100+ members.>>I am responsible for overseeing a diverse range of projects, including web development, mobile development, AI initiatives, middleware projects, IT consultancy, QA & Testing, and support and maintenance projects.>>I take charge of defining customer acquisition strategies, refining the product roadmap, owning profit and loss (P&L) statements, setting key performance indicator (KPI) metrics, conducting partner training, defining client escalation processes, and cultivating high-performance teams in both engineering and delivery.

Ahmedabad Area, India

Streebo Inc.Practice leader - Heading QA and Product departmentsAs a dedicated professional in the field of Quality Assurance (QA), I played a pivotal role in enhancing QA practices and delivering exceptional results across a range of software testing verticals. I collaborated with clients from diverse industries, including BFSI, healthcare, energy, and telecom, to ensure their products met the highest quality standards.>>Key Achievements:Multi-Vertical Capabilities: Spearheaded the development of QA capabilities spanning Functional, Performance, Security, and Automation testing, ensuring comprehensive testing solutions for our clients.>>Optimal Test Coverage: Orchestrated the application of various testing practices to different products, including DXA Builder and Chatbot Builder, resulting in optimal test coverage and quality outcomes. This involved close coordination with product managers.>>Client-Centric Testing: Proficiently understood client requirements and recommended the most suitable testing approaches, tailoring solutions to their unique needs.>>Resource Management: Established and managed efficient teams and resources dedicated to identified testing activities, ensuring smooth execution and timely deliverables.>>Strategic Reporting: Effectively reported department-specific Key Performance Indicators (KPIs) to the CEO, covering metrics such as resource utilization, hours consumed vs. work delivered, and budgeting, contributing to data-driven decision-making.>>Collaborative Partnerships: Actively collaborated with the sales team to generate various invoicing reports, streamlining financial processes.In addition to my QA Practices role, I also led the Bot Training department at Streebo, specializing in chatbot training and deploying pre-trained bots across diverse industries, including banking, insurance, digital initiatives, healthcare, energy, and utility sectors, all powered by IBM Watson.

Ahmedabad Area, India

Streebo Inc.Leading diversified team of more than 12 engineers.Apart from leading QA practices, introduced IBM automation anywhere RPA in the organization and automated end to end Jira automation through automation anywhere RPA.

Pune Area, India

L&T Infotech (Now LTI Mindtree)Received "Team Performance Award - Automation Category".>>Elevated test coverage by 37% within a span of 2 months through the implementationof efficient automation techniques, utilizing Selenium and Appium.>>Developed a highly effective test automation strategy to navigate intricate scenarioswith a user base exceeding 1 million.>>Forged partnerships with the client team to create user-friendly training materials,facilitating the seamless onboarding of new team members to the complex testframework.>>Conducted training sessions for over five distinct groups during the handover phase,leading to a substantial 58% reduction in tester onboarding time.>>Engineered a framework capable of automatically filing defects in Jira for each failedtest case using Selenium and REST API, resulting in a remarkable 41% reduction indefect logging time.

Pune Area, India

Worked for software delivery to tier 1 telecom operators in the United States and Netherland.>>Commenced as a campus hire and progressed to the Senior Software Engineer level,driven by efficient and precise project contributions.>>Spearheaded a project focused on end-to-end digitization and expanding sales throughunconventional channels. Prioritized bug-free operations and a seamless userexperience.>>Achieved a 56% boost in sales through non-traditional channels by reducing launchtimes by 24% through effective automation techniques.>>Directed the testing and support team in a digital transformation initiative, reducingturnaround times by an impressive 38%. This involved cross-functional training and theestablishment of an R&D unit dedicated to innovative strategies for efficiencyenhancement.>>Led the team to success in critical releases, including product launches such as iPhoneand MacBooks, as well as the introduction of new services at the client's end. Devisedan automation strategy and enhanced the test framework, resulting in a 44% reductionin hotfix testing time.>>Earned selection as a "1000 Leader," part of an elite group of high-performingemployees entrusted with driving various organization-wide initiatives.>>Initiated and led the "Customer Champion" initiative to reinforce the principle ofputting the customer first.>>Received "Pat on the back" and "SPOT Award".

Pune Area, India

Pgdbm, Business Administration And Management, General

Activities and Societies: Engaged in rigorous research analysis and project collaboration under the guidance of esteemed faculty.

Master’S Degree, Telecommunication & Software Engineering, 9.34

Activities and Societies: Secured rank among Top 3. All India NIRF#29 TechMahindra Sponsored.

Bachelor Of Engineering (B.E.), Electronics And Communications Engineering

Distinction All India NIRF#58

High School