Develop and maintain strategic partnerships with clients, acting as the primary point of contact and trusted advisor.Collaborate with cross-functional teams to craft customized solutions that address specific client needs, enhancing satisfaction and loyalty.Oversee the management of client accounts, ensuring a seamless service delivery and timely resolution of issues.Drive the renewal and expansion processes, identifying opportunities for upselling and cross-selling to maximize client value and retention.Monitor and report on the performance of client accounts, providing strategic insights to both clients and internal teams to improve outcomes.