Jay Oza Email & Phone Number

Mumbai, Maharashtra, India

Ahmedabad, Gujarat

Oversee the complete customer life cycle journey, from lead generation and acquisition to conversion, retention, and fostering brand advocacy.Category management: Fuel & Non-Fuel Retail ( Vehicle care & Convenience retail).Cultivate and maintain strong customer relationships, comprehend customer priorities and needs, spearhead negotiations for successful closures.Spearheading various loyalty initiatives aimed at customer acquisition and drive significant growth.Managing customer escalations and striving for best-in-class service delivery at Fuel outlet.Develop comprehensive roadmaps for long-term profitability and sustainability of schemes and offers.Drive category wise sales toplines and margins through Retailers.Achievements:1) Gujarat's volume increased from 13% to 39% (from 0.1MN LTRs to 1.3MN LTRS), highest Pan India in Shell.2) 10X revenue growth only through Non-Fuel Retail through B2B Corporates.

Ahmedabad, Gujarat, India

Responsible for launching Rural Distributor channel in Gujarat Region.Managed automotive Distributor channel in Gulf Lubricants.

Rajkot, Gujarat, India

Handled very new vertical in I-bank Channel of ICICI Prudential. Coached more then 100 Rookie sales executives during 18 months of time. Drove a team of 15 sales officers.

Mumbai Area, India

Overseeing distribution channel Development and Management.KPI includes primary & secondary sales target, new lead generations, client relationships, customer management score.Leading a team of 4 channel partners and a team of 11 DSRs.Create, develop and execute sales strategies, budget utilization plan and volume forecasting.Customer engagement through Retailer & Mechanic meets. Achievements: • Able to enhance the penetration of Total in the market by driving 26% sales growth by volume in my assigned territory. • Enhanced a visibility of TOTAL’s product portfolio by creating a new Channel Partner in assigned territory.

Gurgaon, India

Projects undertaken during Summer Internship at PepsiCo India.1) Mapping business opportunity in Emerging Channel of PepsiCo, GurgaonPepsiCo has three types of distribution channel. The Emerging Channel i.e. Institution was considered as part of the project to map the business opportunity. The primary objective of study was to increase the availability and visibility of Frito-Lay product in this channel. Survey method was adopted and personal interview with the clients were undertaken to examine their specific requirements and preferences. The problems and issues were identified and managed, which in turn helped increasing PepsiCo brand visibility in the market.2) 5S strategy implementation in modern Trade.Modern trade includes supermarket, hypermarket and malls. 5S means See, Scan, Spot, Scheming Content and Select.The placement of Frito-Lay product with respect to location was assessed and proposed the strategic advantages of keeping the product at different Floor Stake Units (FSU) and End Cap in the malls.

Master Of Business Administration - Mba, Marketing, 76.05 %

Activities and Societies: Active member of Guest Lecture Committee at SPM Actively volunteered in Oil and Gas Conclave, HR Conclave.

Engineer'S Degree, Computer Engineering, 7.21/10

Activities and Societies: Got award for "SIKSHA-free Education for poor children" from Gujarat Innovation Council (GTU)