Working with Aveva Software (client) in Lake Forest, CA.

Responsibilities: create/maintain automated UI/metrics tests, enhance automation framework, code reviews, create test/automation plan/strategy docs, manual/regression/automated testing of Amazon Music features on Windows/Mac/Android/iOS/Web/FireTablet devices, performance/leakage testing, own QA effort from the beginning to the end of each project, world-wide marketplace coverage.* Migrated our Jenkins environment from CORP network fabric to PROD fabric (NAWS), which entailed setting up and configuring a new EC2 instance, Load Balancer, Route53, Simple Email Service, and Jenkins. Also, created various scripts to ensure the machines stay connected to Jenkins in this complex environment.* Set up and managed our 20+ Windows and Mac test machines in the lab on a regular basis to ensure our automation tests are run successfully on those machines through Jenkins.* Created a script to auto-send an email from the test machines when Amazon’s internal security system requires an update, which helped address the update right away and save 3 man-hours to get each machine out of isolation. Also, created a step-by-step documentation for anyone in the company to use to set up in their own desktop environment as well.* Created a Python script to integrate Simple Issue Management (SIM) tool and Jenkins, which ensured that SIM ticket shows the Jenkins build link that is tied to the commit, which made it so much easier to identify where the change can be tested.* Created a bug dashboard in Jira that allowed the team to see various filters at a glance, making it easy to identify which are the blockers, which need to be triaged, etc.* Participated in an org-wide Hackathon to build an integration between SIM and TestNG so that the tests that are blocked by a bug would automatically get skipped, which would reduce the amount of time it takes to unnecessarily analyze the known test failures after each test run.Tech: Java | Selenium | TestNG | Jenkins | Appium | Page Object Model

Responsibilities: created/maintained automated UI tests, enhanced automation framework, code reviews, performed UI Functionality and REST API Tests in SaaS environment, documentation of automation standards/best practices, Jenkins administration.* Implemented Company's first UI Code Coverage that allows us to see how much of our UI Automation Tests cover the app codebase, which aids to measure the quality of our product.* Implemented Test Cases template for Manual QA team to provide the Automation team the features to be tested in a very low-overhead manner.* Trained new QAs on the automation standards and best practices, allowing the new QAs to ramp up very quickly and start producing good work.* Implemented QA Reports Chart, which shows the trend over time, that has become a part of QA manager’s “QA Weekly” email. It detailed, among many, the number of tickets opened/closed and the number of automated tests created over time.* Created various documentations: "Automation - Starting Point", "Automation Standards & Best Practices", "Test Case Standards", "TestRail Workflow", etc., enabling the whole QA team to be on the same page in terms of our standards and best practices within QA Automation.* Implemented a Ruby script called WIMC (“Where Is My Commit”) to find out to which servers a commit is deployed, reducing time to get this information from 15min to 15sec each time.* Implemented various Bash scripts to get the total count of automated/unit tests for each product.* Added a couple new fields in Jira which would serve to show the value of automation.* Demo'ed the QA Automation/WIMC tool to the engineers & Product Manager, showing them the value of automation and increasing their sense of confidence in the software quality the automation enabled.Tech: Java | Selenium | TestNG | Jenkins | Maven | Page Object Model

Responsibilities: created/maintained automated UI tests using minitest/rspec, watir/webdriver and Page Object model, enhanced automation framework, code reviews, smoke/regression testing, cross-browser testing, daily stand-ups, 2-week sprints.* Implemented the company's first seeded automated tests, along with the seed framework.* Often gave thorough code review, taking into account maintainability, readability and performance.* Contributed in building out the automation standards and best practices for the company to follow.* Presented a demo to the entire QA team on how to enhance testing using SQL.* Created useful documentations on our internal wiki, including useful SQL statements and custom/performant methods for automation.Tech: Ruby | Rspec | Watir Webdriver | Jenkins | Page Object Model

Responsibilities: created test cases, performed UI Functionality Tests on cloud/on-premise environment, maintained tests, created/maintained/enhanced QA processes in Agile environment, managed off-shore/on-shore QA team for timely release deliverables and quality enhancements/processes.* Significantly enhanced our QA processes to ensure quality test cases and testing.* My involvement in our release resulted in shipping out the product on time from that point on and with higher quality than in the past, which was a huge improvement, garnering positive feedback even from the executive management.* Created metrics in Jira (via eazyBI) to determine which components in application to focus on increasing the test coverage.* Presented a talk on “QA Process” to the whole product team.* Revamped our test case structure/process to ensure thorough coverage.* In the process of building out the automation framework using Telerik.Tech: Azure | eazyBI | Asana | TestRail

Responsibilities: created test cases, performed UI Functionality and REST API Tests in SaaS environment, automated/maintained UI tests, created/maintained/enhanced QA processes in Agile environment, closely worked with business stakeholders (Sales, Finance, Marketing, Business Development) regarding features and issues.• Converted our existing Watir/Webdriver automated tests to Capybara/SitePrism/Rspec framework for easier development, maintenance and adoption. • Optimized our automated regression tests to run faster and reduced flakiness. • Implemented a script for our developers to run our UI regression tests locally before committing their changes to the repo to ensure extra quality.• Created various Jenkins jobs to automatically trigger the unit tests upon pull requests and post-merge, establishing quality on every commit/merge.• Introduced a new tactic to verify that we were correctly segmenting our marketing email blasts in Marketo, resulting in 0 complaints from our customers, unlike the past.• Gave talks on “Approach to Quality” and “Quality Mindset” before 100+ engineers.• Created a dashboard to monitor all our background jobs and our regression test results, using New Relic Insights.• Customized Jira configuration to best suit our group’s development process.• Implemented a convenient tool called WIMC (“Where Is My Commit”) in Ruby that showed which servers a commit is deployed in, which benefited many engineers in the company.• Helped various developers optimize their SQL queries to reduce the run-time by 50+%, some even from 1.3 hours to 1.5 seconds. Became the resident go-to guy for SQL needs.Tech: Ruby , Rspec | Watir Webdriver | Capybara , SitePrism | Page Object Model | Jenkins | SauceLab

Responsibilities: created test case documents, performed UI Functionality Test, automating tests, made builds, created/maintained/enhanced QA processes, release management.• Built the Company’s first test automation system infrastructure, using TestComplete, and trained QA.• Helped build an automated script that validates the correct SQL definition for 100’s of fields, saving 2+ hours of test time each time.• Helped automate the regression test using SQL, which compared two versions of our app, eliminating the need to manually compare and visually inspect db tables, field by field, saving 3+ hours of test time each time.• Set up and configured Subversion (SVN). Migrated our source code from Visual Source Safe (VSS) to SVN seamlessly and trained our group on how to use it properly.• Automated our build process, which reduced the execution process from 20 min to 2 min each time.• Helped automate the Escrow process for IT Dept, saving 2+ hours of manual execution time.• Installed Subversion plugin to Jira, making it easy for people to see what source files were touched, which eliminated the need to constantly ask the Developers for the info.• Created documentation for the build/packaging process for training the new hire.• Helped implement a script to automate the running of the db scripts on our test db’s, which sped up the db running process by 95%, allowed QA to determine easily what version of the db scripts have been run on a db, and prevented unnecessary redundancy if the scripts have been run already.• Helped implement a script to help determine which items have been Dev-complete, reducing the build process time by at least 50%.• Implemented and improved a method of determining the nature of client issues for reporting purposesTech: SQL | TestComplete | SVN | MS SQL Server | R2Build

Responsibilities: created test case documents, performed UI Functionality Test, automated tests, made builds, created/maintained/enhanced QA processes, release management.• Built the Company’s first test automation system infrastructure, using TestComplete, and trained QA.• Helped build an automated script that validates the correct SQL definition for 100’s of fields, saving 2+ hours of test time each time.• Helped automate the regression test using SQL, which compared two versions of our app, eliminating the need to manually compare and visually inspect db tables, field by field, saving 3+ hours of test time each time.• Set up and configured Subversion (SVN). Migrated our source code from Visual Source Safe (VSS) to SVN seamlessly and trained our group on how to use it properly.• Automated our build process, which reduced the execution process from 20 min to 2 min each time.• Helped automate the Escrow process for IT Dept, saving 2+ hours of manual execution time.• Installed Subversion plugin to Jira, making it easy for people to see what source files were touched, which eliminated the need to constantly ask the Developers for the info.• Created documentation for the build/packaging process for training the new hire.• Helped implement a script to automate the running of the db scripts on our test db’s, which sped up the db running process by 95%, allowed QA to determine easily what version of the db scripts have been run on a db, and prevented unnecessary redundancy if the scripts have been run already.• Helped implement a systematic build process, which reduced the amount of emails/verbal communication required to request for build and prevented constant interruptions by others’ request for build.• Helped implement a script to help determine which items have been Dev-complete, reducing the build process time by at least 50%.

Responsibilities: created test plans/procedures documents, performed UI Functionality Test/Performance Test on a web application, automated tests, provided direct support to clients.• Conducted an online System Training to 50+ BlueCross/BlueShield reps nationwide.• Supported a client day and night, providing daily detailed update on the progress of the project, which raised the client’s satisfaction level and the company’s reputation significantly.• Assisted in producing the company’s first Application Manual by proofreading as well as content writing.• Implemented the company’s QA process, which streamlined the application life cycle better.• Implemented the company’s first Test Automation System, using WinRunner, which caught numerous regression bugs over time.

Responsibilities: created test plans/procedures/specifications documents, performed UI Functionality Test/Stress Test/System Test on various Windows, Mac and UNIX platforms, automated tests, installed/configured databases, and maintained QA codelines.• Optimized the test environment tool (written in Perl) and automated the test environment setup to increase the group’s efficiency in testing by 90%, reducing the test environment set-up time to 1/10 of the usual time.• When the server that housed the QA codeline crashed, rather than waiting until the IT group to resolve the issue, I was able to quickly switch to a backup codeline within 5 minutes so that the group can continue the work, preventing 30+ man-hours of productivity loss.• My very readable/detailed status report was selected as the model for the group to follow.

• Created a textual User Interface Data Retrieval System using C.• Created a system administration tool using Perl.• Configured the transferred Online Data Library System to work at the local branch.