Jay Patel Email & Phone Number

Markham, On, Ca

Markham, On, Ca

Etobicoke, Ontario, Canada

Markham, Ontario, Canada

Intek Communications Inc. is a dedicated business partner to Rogers Telecommunications.• Evaluate the customer services to verify that they are working within the specifications.• Knowledge on Fiber Optics and Coaxial cables. Certified and trained with R-FOG and XGS-PON technology.• Knowledge on handling and terminating CAT5, CAT5e & CAT6 cables.• Knowledge on installing Smart Home Monitoring equipemnts like sensors, cameras and doorbells.• Operate computerized testing systems to conduct service tests on customer lines and equipment.• Diagnose errors or technical problems and determine proper solutions.• Troubleshoot, Test and Service technical equipment.• Determine the nature, cause and location of service trouble.• Follow company procedures and protocols.• Maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.• Ensure that customers are satisfied with the services and products.• Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of my abilities.• Complete test reports and maintain test and service records.

Toronto, Ontario, Canada

• Received and prepared inventory for delivery and completed daily targets of around 35K-40K packages.• Get customer orders ready and pack them up.• Used technologies like smartphones and handheld devices to sort, scan and prepare orders• View prompts on screens and follow directions for some tasks.• Troubleshoot problems and ensure that product meets quality requirements.

370 Steeles Ave W, Thornhill On L4J6X1

• Ensure that food and service meet quality control standards.• Train staff in job duties and sanitation and safety procedures.• Supervise and co-ordinate the activities of staff who prepares and serve food.• Motivate team members at workplace, provide excellent customer service to all of our guests.• Maintaining and updating records. Counting materials, equipment, merchandise or supplies in stock.• Reporting discrepancies between physical counts and computer records.

Toronto, Canada

• Complete shift logs, inspect food service areas and dining areas to ensure that sanitary standards are met and also inspect food items and supplies to ensure that certain standards of quality are met.• Maintain hygiene and cleanliness of restaurant as well as food and beverage equipments.• Motivate team members at workplace, provide excellent customer service to all of our guests.• Make and serve food and coffee to the customers.

Toronto, Ontario, Canada

- Plan digital marketing campaigns for various social media platforms.- Measure and report on the performance of various digital marketing campaigns.- Collaborate with team members and create innovative content ideas.- Analyzed content marketing metrics and make changes if need.- Actively create various types of content for blogs and social media posts including info-graphics.

Post Graduate, Marketing Management Digital Media, 3.45

Upon completing my coursework i came across several projects where I achieved so many skills and experiences like: • Achieved theoretical.

Bachelor Of Business Administration With Information Technology Management (Bba-Itm), Computer/Information Technology Administration And Management, A

Activities and Societies: Web Content Creation, Media Editing Work, Cricket, Traveling.• BBA (Hons) IT Management program offers dual.

Higher Secondary Education, Accounting And Business/Management, First Class