Jay Patel Email & Phone Number

Mechanicsburg, Pennsylvania, United States

• Respond, diagnose, and provide technical support through discussion with customers and utilizing remote software applications. • Analyze and resolve technical issues with proficiency in the ability to grasp and apply technical steps necessary for problem resolution. • Utilized various multitasking functions while helping customers; ability to type and talk while retaining excellent telephone communication and problem resolution skills. • Provided level one support for desktop… Show more • Respond, diagnose, and provide technical support through discussion with customers and utilizing remote software applications. • Analyze and resolve technical issues with proficiency in the ability to grasp and apply technical steps necessary for problem resolution. • Utilized various multitasking functions while helping customers; ability to type and talk while retaining excellent telephone communication and problem resolution skills. • Provided level one support for desktop hardware and software problems; password resets; installed and configured hardware and software, and any other first response needs customers may need.• Effectively communicate issues to other support teams as needed Show less

Harrisburg, Pennsylvania Area

Install, repair, design and test hardwired, wireless, electronic security and access control systems.Read and translate schematics and wiring diagrams and architectural drawings Use proper test equipment and hand tools related to various electronic security systems Communicate orally and in writing with department heads, supervisors, vendors and peersScale ladders, lifts and operate other heavy machinery in high locations to reach remote… Show more Install, repair, design and test hardwired, wireless, electronic security and access control systems.Read and translate schematics and wiring diagrams and architectural drawings Use proper test equipment and hand tools related to various electronic security systems Communicate orally and in writing with department heads, supervisors, vendors and peersScale ladders, lifts and operate other heavy machinery in high locations to reach remote areasEstablish effective working relationships with management, employees, employee representatives and the public representing diverse cultures and backgroundsPerform onsite troubleshooting and training for Probitas clients and other technicians Show less

Chadds Ford, Pa

Served as liaison between management and non-management team members• Ensured that excellent customer service is delivered to customers• Provided leadership to team members by communicating tasks, coached store associates on rolesand responsibilities, trained staff on receiving warehouse and vendor orders• Responsibilities ranging from day-to-day cash functions, cash reconciliation, inventorymanagement, and above all; exemplifying extraordinary customer care onto fellow… Show more Served as liaison between management and non-management team members• Ensured that excellent customer service is delivered to customers• Provided leadership to team members by communicating tasks, coached store associates on rolesand responsibilities, trained staff on receiving warehouse and vendor orders• Responsibilities ranging from day-to-day cash functions, cash reconciliation, inventorymanagement, and above all; exemplifying extraordinary customer care onto fellow staff and store associates Show less

Boynton Beach, Fl

• Assessed individual child development and suggested possible improvement measures to parents if needed• Taught and presented classroom material regarding fundamental Hindu principles to young children and young adults• Developed innovative games and teaching methods for children and young adults• Coordinated and executed youth outings, field trips and activities for social and spiritualdevelopment• Compiled success metrics by means of weekly, monthly and yearly reports… Show more • Assessed individual child development and suggested possible improvement measures to parents if needed• Taught and presented classroom material regarding fundamental Hindu principles to young children and young adults• Developed innovative games and teaching methods for children and young adults• Coordinated and executed youth outings, field trips and activities for social and spiritualdevelopment• Compiled success metrics by means of weekly, monthly and yearly reports showing progress ofeach youth group and proposed future improvements Show less

Lake Worth, Fl

• Maintained Accurate records of supply chain management• Checked in freight deliveries and organize and catalogue new merchandise• Maintain customer relations by providing them with an outstanding retail experience• Maintain and conduct regular bookkeeping duties, cash handling and other finances

Palm Beach, Florida

• Skillfully managed multi-million dollar portfolio of non-performing bank notes• Reached out and negotiated financial payment structures for delinquent borrowers• Validated non-cooperative delinquent borrowers via skip trace tactics• Researched and mined through necessary financial data needed to advise managing partners on future investments• Data analysis for new debt portfolios, compilation of data for investors and upper level management

Bachelor'S Degree, Political Science And Government

Master'S Degree, Criminal Justice/Law Enforcement Administration

Activities and Societies: Focus on Intelligence and Crime Analysis