Jay Patel Email & Phone Number

Melbourne, VIC, AU

East Melbourne, Victoria, AU

In my role as the leader of Global Learning Solutions at Orica, I am dedicated to fostering a culture of continuous learning and innovation. We don’t just create learning programs; we design experiences that are adaptable, engaging, and relevant across diverse global landscapes.Central to our approach is the integration of design, AI, and generative AI..

Melbourne, Victoria, AU

As the CEO and Founder of SmartLearn X, I am continually inspired by the transformative power of learning. Our journey at SmartLearn X is more than just about imparting knowledge; it's about revolutionising how we learn and grow.In today's fast-paced world, the landscape of L&D is evolving rapidly. Our focus is not just on delivering content but on.

Melbourne, Victoria, AU

• Delivered a sustainable, agile approach to continuous learning including leadership development for Australia Post employees during a time of regulatory and business change.
• Met 100% regulatory and legal compliance through delivery of a new online learning portfolio for critical roles, sustainability and facilities with a focus on safety and workplace wellness for over 20000 staff.
• Demonstrated a $315K cost and time saving through redesign of learning experience, content and stakeholder management with new portfolio of online learning.

Melbourne, Victoria, AU

• Transformed learning at NAB from traditional classroom to Digital on-line. In 6 months, provisioned over 250,000 learning solutions across NAB for over 46000 employees.
• Learning acceleration from 300 to 14000 learning hours / month in 4 months of deployment of the full portfolio.
• Deployed a model of social and blended learning that enabled successful technical certification of over 7000 employees in 18 months.
• Designed the NAB Digital Learning Technology Architecture for emerging learning requirements and future solutions e..g. AI, Context based learning, real time assessments, A.R etc.
• COE team leadership and learning business partnering with 12 HR Business Partner leads across NAB.
• Learning analytics and governance for priority setting and vendor management across 6 world class digital learning platforms with a target of 90% utilization.

Dhahran, SA

• Team member for Aramco HR Transformation program impacting over 65000 employees globally.
• Defined the technical architecture for Talent Analytics reporting for over 5000 top talent leaders.
• Provided timely bench-marking support to enable succession planning for over 700 top talent in readiness for planned IPO.
• Business Partnering and stakeholder engagement for deployment of company-wide talent analytics program.
• Participant in the Saudi Aramco leadership assessment, analytics and coaching unit for global top leadership.

Melbourne, VIC, AU

• Managed 120 role definition changes to enable and support Toll's Call Center Transformation project.
• Assessed 80 managers for capability gaps and readiness for successfully implementing transformation on time.
• Program managed the transition of 600 Call Center roles from Melbourne to Pune, India with minimal impact to delivery quality and workforce engagement.
• Provided ramp up support (project management, tools and mentoring) for start-up operations in India.
• Developed fluency in the application of the SFIA IT capability framework for use in large transformation.

Sydney, NSW, AU

• Led Big W's Talent Management program for 500+ with partnership with Woolworth's HR COE.
• Facilitated Big W's succession planning sessions for top 200 leaders.
• Stakeholder engagement & influencing with Big W C-level team for talent updates and governance.
• Enabled the facilitation of Sales training for 800 retail staff from all Bog W stores across Australia.
• Partnered with Big W facilities to roll out 12 'Stores of Learning' as a real time learning environment for all Big W retail staff.

London, GB

• Consulted and developed a development program for HR leaders on 'Metrics & Analytics'
• Program managed the delivery of HR "Metrics & Analytics' leadership development across Asia Pacific and Middle East.
• Trained and coached over 100 HR leader to apply core analytics models and report effectiveness and business value of their function.
• Provided coaching to HR leaders on strategic application of analytics to measure the employee lifecycle effectiveness in their organisations.
• Developed analytics toolset with over 200 metrics to measure HR efficiencies and effectiveness.

North Sydney, NSW, AU

• Led the assessment and development of over 200 leaders to NBN's leadership capability framework.
• HRBP enablement and engagement to deploy annual compliance and attestation process for Risk & Safety learning for 3000 employees.
• Deployed the NBN Annual Performance and Talent Management Programs for all employees with progress reporting to C-level and the NBN board.
• Facilitated the NBN annual talent and succession planning process for 1200 people leaders and above.
• Deployed leadership assessment and coaching program for all 200 leaders to mitigate critical capability risks.

Houston, Texas, US

• Delivered Global Services sales enablement program for over 2000 sales account managers.
• Deployed Global Services account management program for enterprise account managers with supporting performance coaching.
• Developed and delivered Global Services Management development program for over 3000 sales associates and account managers to drive up-selling, services expansion and customer retention.
• Facilitated "Licensed to Practice" certification program for all enterprise account managers.

Mba, International Management

Od, Digital Transformation

Certification In Executive Coaching, Neuroscience And The Psychology Of Coaching

Certificate Iv - Training & Assessment

Graduate Diploma In Counselling

Bachelor'S Degree, Computing Science & Business