Jay Ramsey Email & Phone Number

Conroe, TX, US

Podcast Host

Houston, Texas Area

• Cathexis project – Network map, hardware discovery, application deployments, Amazon Workspace deployment to all users. Migration of Piracle software from old server to new replacement.
• Provide Network, Server, Application, and Desktop support for Crosswood Group customers. This includes executive, office, and field personnel.
• Support for Windows 7/10 environment, Office products, managed Exchange (Intermedia), Active Directory requests, Windows server 2008, 2012, 2016, and 2019, sonicwalls, Unifi Networking equipment and other requests that.
• Provide full IT support for Earthstone Energy. This includes but is not limited to OGsys, Docvue, Aries, Spotfire, Kingdom, Network hardware, Wireless network, Full server support, AD, Desktop, video conference, and.

Houston, Texas Area

• Proposed, designed, and implemented an imaging process via Microsoft Deployment Toolkit. This allowed for consistency when building all new and replacement computers reducing the build time from 7 hours to 35 minutes.
• Training current staff on how to for building and maintaining MDT in the future.
• Assisted with other projects whether in desktop or infrastructure.

Houston, Texas Area

• Project Owner – Consolidation of Print Servers. Replaced printer server name with DNS alias which allowed us to redirect print traffic in case a print server was down for an extended period.
• Designed and implemented imaging checklist for consistency with building pc’s.
• Managed all Print Servers for US Southern division. This included queue creation, management, and problem resolution.
• Mentored and trained current desktop team and new technicians.
• Identified, documented, and implemented policies and procedures that would deliver better service to our customers.
• Provided support to the Executives for any and all IT needs including AV, mobility, and after hours support.

Seymour, IN

• Managed the Northern Region Desktop team which included annual performance reviews.
• Identified, standardized, and implemented procedures for the region.
• Mentored and did annual training for the desktop team to keep up with technology and company policy changes.
• Designed a Northern Region SharePoint site for maintaining information about our region including asset inventory and documentation.
• Lead a QA team that tested all pre-production pc images to ensure consistency and reliability.

Day to Day Desktop Support for the field, between Plant and Pipeline. Support of Desktops, Laptops, printers, and control pc's. Provided hands on support for network and server equipment with coordination of the appropriate teams. Worked with the Corporate controls group to ensure HMI, Scada, and camera systems were operational.Handle Moves and changes for.

Mont Belvieu, TX

Day to day support for desktop issues within the Mont Belvieu facility.Assisted the Network Administrators with switch over of 3COM switches and Hubs to Cisco Switches at the Administration building.Helped troubleshoot issues on the control network when requested by the Process Control department.Supported Online GC’s for the LAB and Analyzer departments.

Houston, Texas Area

Assisted Purchasing Manager with acquiring parts and shipping supplies to field technicians needed for repairs. Redesigned the Warehouse to allow for more storage of equipment and developed a location system to help facilitate an inventory and shipping of in stock items.

Baytown, TX

Supervised six technicians who built computers,repaired customers home PC's, and was certified to repair warranty printers for HP.

Houston, TX

Supervise the day to day activities of the Merchandise and Attractions Inventory. Received merchandise from trucks and pulled items via pick tickets to delivery to specialty shops inside the park. Reconciled Inventory for overages and shortages. Certified Fork Lift Operator.