Jay Edwards

Jay Edwards Email and Phone Number

Sr. Inside Sales @ JMP
Chapel Hill, NC, US
Jay Edwards's Location
Raleigh-Durham-Chapel Hill Area, United States
About Jay Edwards

Jay Edwards is a Sr. Inside Sales at JMP. He possess expertise in training, management, customer service, leadership, team leadership and 23 more skills.

Jay Edwards's Current Company Details
JMP

Jmp

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Sr. Inside Sales
Chapel Hill, NC, US
Jay Edwards Work Experience Details
  • Jmp
    Sr. Inside Sales
    Jmp
    Chapel Hill, Nc, Us
  • Cisco
    Software Renewal Specialist
    Cisco Aug 2021 - Apr 2024
    Research Triangle Park, Nc
    Worked with Federal Department of Defense, NSO and Civilian renewal teams to drive and enable Digital Network Architecture software renewals.Led the global team in renewal rate 2 years in a row.Led team to create a Leader Interlock template to be used with Renewal Manager Leaders, that will be used by existing and new Renewal Specialists.
  • Cisco
    Leader, Cx Renewals
    Cisco Aug 2018 - Aug 2021
    Raleigh-Durham-Chapel Hill Area
    Hired, trained, and developed staff to address a fluid and dynamic business model.Developed strong team knowledge base that allowed team to function independently as well as be a resource for other teams.Exceeded sales targets 2 years in a row.
  • Cisco
    Virtual Sales Specialist - Services
    Cisco Mar 2016 - Aug 2018
    Research Triangle Park, Nc
  • Sears Holdings Corporation
    District Facilitator Of Training
    Sears Holdings Corporation Mar 2014 - Mar 2016
    Raleigh, Nc
    Conducted new employee orientation for more than 200 employees in 9 different locations in the Raleigh area.Created training to address specific gaps in management skills for a variety of positions and different levels of responsibilities.Developed training schedules and follow-up plans for 7 different locations.Presented on topics ranging from technical procedures to soft skills, to groups of varying sizes.
  • Games Workshop
    Training Manager, North America Retail
    Games Workshop Sep 2011 - Oct 2013
    Mentored staff in retail and corporate locations Identified, developed and delivered training to all areas of the business.Created two-week course to be delivered to all new retail managers with a successful fill rate of over 95%.Increased key performance indicator measurement by 59% across the retail business in 3 months.Presented on various topics at 15 different Games Workshop conferences Hired, trained and developed 5 trainers to deliver training which exceeds the company standardSuccessfully delivered over 15 different projects ahead of schedule.
  • Games Workshop
    Trainer
    Games Workshop Oct 2007 - Sep 2011
    Created training material for staff to work with multiple customers at one time that is used as the current standard in over nine countries.Acted as team lead on multiple projects and documentation gatheringDelivered training to individuals, small groups and large gatherings of over 100 people.Trained department managers on how to create and deliver training for their teams.Constructed special event training that increased sales by over 65%.
  • Apple
    Assistant Store Manager
    Apple Jun 2001 - Sep 2007
    Formulated staff schedules for over 50 employees that were within budget and maximized coverage during peak hours.Mentored staff team leaders and inventory personnel on best practicesGuided workflows and store processes to deliver superior and consistent messages throughout store operationsConsistently increased sales by over 40% each year.Trained multiple staff for 5 different store locations in the region.
  • Warner Brothers Studio Store
    Store Manager
    Warner Brothers Studio Store 1998 - 2001

Jay Edwards Skills

Training Management Customer Service Leadership Team Leadership Sales Retail Coaching Time Management Human Resources Sales Management Employee Training Project Management Creative Problem Solving Inventory Management Customer Service Training Store Management Budgets Customer Satisfaction Software Documentation Presentations Organization Instructor Led Training Customer Experience Customer Retention Problem Solving Profit Budgeting

Jay Edwards Education Details

Frequently Asked Questions about Jay Edwards

What company does Jay Edwards work for?

Jay Edwards works for Jmp

What is Jay Edwards's role at the current company?

Jay Edwards's current role is Sr. Inside Sales.

What is Jay Edwards's email address?

Jay Edwards's email address is ja****@****hoo.com

What is Jay Edwards's direct phone number?

Jay Edwards's direct phone number is +191944*****

What schools did Jay Edwards attend?

Jay Edwards attended Stetson University.

What skills is Jay Edwards known for?

Jay Edwards has skills like Training, Management, Customer Service, Leadership, Team Leadership, Sales, Retail, Coaching, Time Management, Human Resources, Sales Management, Employee Training.

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