Jay Reiss Email & Phone Number

Spokane, Washington Area

Managed up to 55 employees who were Temp and Temp-to-Hire contractors for a global Recruiting and Staffing firm. Employees were working at our client, Jubilant HollisterStier, a pharmaceutical manufacturing company. • Created and maintained excellent client relationships with the HR department of the client while providing outstanding response to their hiring needs.• Screened, interviewed, coordinated interviews, made offers, hired and on-boarded over 100 employees during an 11 month period.• Helped employees with learning the clients’ operating procedures and coached them to enable 37 of them to be converted to FTE Jubilant employees.

Spokane Valley, Wa

Recruited to manage the start up of a new National Call Center of Excellence in Spokane for this Fortune 50 Communications and Entertainment Company. • Sourced, screened, hired, and on-boarded over 550 entry level, Supervisor and mid-level Management positions in just over 9 months.• Achieved a 104% ask to fill rate and maintained an annualized turnover rate of less than 18%.• Worked closely with local and national Management team to provide high quality candidates, optimize the ramp plan and facilitate the interview, decision making and hiring processes.• Utilized a variety of resources including developing relationships with Community Partners, WorkSource, Churches, Local Colleges, and Community Leaders for referrals. Used expert Internet and Social Media sourcing techniques.

Liberty Lake, Washington Area

Assigned to manage a large ramp-up project to facilitate a major change in the operation at the Liberty Lake location of this Fortune 25 Pharmacy Benefit Management Company. • Sourced, screened, hired, and on-boarded over 150 entry level professional positions in less than 3 months for the Coverage Review Department. • Met or exceeded class size goals for each of 6 classes; 2 each in September, October, and November. • Worked with existing Management team to streamline and facilitate the interview, decision making and hiring processes. • Asked to assist in hiring Pharmacists on a requisition that had been open since early August. Sourced, screened, and hired the final two Pharmacists in less than two weeks from taking on the project.

Spokane, Washington Area

Recruited to join one of the largest Staffing Companies in the US. Assigned senior level and difficult-to-fill positions in both the IT and Engineering disciplines.• Filled dozens of highly complex and technically specific IT contract positions for clients including Microsoft, Expedia, Starbucks, and Intel. Positions included Oracle Developers, Linux Database Administrators and Software Developers with rare skill sets.• Recruited and managed the direct hire of 2 extremely difficult-to-find engineering positions for a start-up company that resulted in over $37,000 in revenue for Volt.

Engaged on contract to use and evaluate social media, specifically LinkedIn, as a sourcing tool for an international engineering and manufacturing company. Assigned key engineering positions and tasked to find passive candidates using the Internet and Social Media.

Sandpoint, Id

Promoted from Sales Trainer. Was responsible for advertising sales in Sandpoint and North Idaho Panhandle. Emphasized value selling, proving ROI, consultative selling, and customer service. Proven ability in presentation, negotiation, closing new accounts and up-selling existing accounts.• Revenue Increase to Revenue Handled (RI/RH) was 30.3% and ranked 4th out of 53 active reps in Division.• Increased New and Non advertiser revenues by 18.25%. • Increased existing advertiser revenue by 24.6%.

West Coast

Promoted from Sales Rep. Taught new hire training and one-on-one field coaching to improve sales representative’s performance, this included working with outside (premise) and inside (telephone) employees. Trained sales reps on new products and systems. Partnered and coordinated with management to increase product, sales process, and system knowledge of sales consultants to improve revenue growth.• Developed companywide training for a new sales process for our Independent offices. Built presentation and conducted train-the-trainer. Training was presented to over 600 sales consultants.• Maintained status as Subject Matter Expert (SME) on all products and systems.• Member of the Best Practices team for the roll out of a new CRM program (SalesForce.com).• Recognized with the 3 Musketeers Award on 3 occasions for sales training efforts.

Spokane, Washington Area

Advertising account sales including Print Yellow Pages and Internet Yellow Pages.• Won several monthly sales awards, canvass (market) awards and sales contests. • Maintained 12% RI/RH (Revenue Increased to Revenue Handled). Division average RI/RH was 8%.• Increased online directory advertising by over 120%

Spokane, Washington Area