Jay Reiss Email & Phone Number

Spokane, Washington Area

• Managed up to 55 employees who were Temp and Temp-to-Hire contractors for a global Recruiting and Staffing firm. Employees were working at our client, Jubilant HollisterStier, a pharmaceutical manufacturing company.
• Created and maintained excellent client relationships with the HR department of the client while providing outstanding response to their hiring needs.
• Screened, interviewed, coordinated interviews, made offers, hired and on-boarded over 100 employees during an 11 month period.
• Helped employees with learning the clients’ operating procedures and coached them to enable 37 of them to be converted to FTE Jubilant employees.

Spokane Valley, WA

• Recruited to manage the start up of a new National Call Center of Excellence in Spokane for this Fortune 50 Communications and Entertainment Company.
• Sourced, screened, hired, and on-boarded over 550 entry level, Supervisor and mid-level Management positions in just over 9 months.
• Achieved a 104% ask to fill rate and maintained an annualized turnover rate of less than 18%.
• Worked closely with local and national Management team to provide high quality candidates, optimize the ramp plan and facilitate the interview, decision making and hiring processes.
• Utilized a variety of resources including developing relationships with Community Partners, WorkSource, Churches, Local Colleges, and Community Leaders for referrals. Used expert Internet and Social Media sourcing.

Liberty Lake, Washington Area

• Assigned to manage a large ramp-up project to facilitate a major change in the operation at the Liberty Lake location of this Fortune 25 Pharmacy Benefit Management Company.
• Sourced, screened, hired, and on-boarded over 150 entry level professional positions in less than 3 months for the Coverage Review Department.
• Met or exceeded class size goals for each of 6 classes; 2 each in September, October, and November.
• Worked with existing Management team to streamline and facilitate the interview, decision making and hiring processes.
• Asked to assist in hiring Pharmacists on a requisition that had been open since early August. Sourced, screened, and hired the final two Pharmacists in less than two weeks from taking on the project.

Spokane, Washington Area

• Recruited to join one of the largest Staffing Companies in the US. Assigned senior level and difficult-to-fill positions in both the IT and Engineering disciplines.
• Filled dozens of highly complex and technically specific IT contract positions for clients including Microsoft, Expedia, Starbucks, and Intel. Positions included Oracle Developers, Linux Database Administrators and.
• Recruited and managed the direct hire of 2 extremely difficult-to-find engineering positions for a start-up company that resulted in over $37,000 in revenue for Volt.

Engaged on contract to use and evaluate social media, specifically LinkedIn, as a sourcing tool for an international engineering and manufacturing company. Assigned key engineering positions and tasked to find passive candidates using the Internet and Social Media.

Sandpoint, ID

• Promoted from Sales Trainer. Was responsible for advertising sales in Sandpoint and North Idaho Panhandle. Emphasized value selling, proving ROI, consultative selling, and customer service. Proven ability in.
• Revenue Increase to Revenue Handled (RI/RH) was 30.3% and ranked 4th out of 53 active reps in Division.
• Increased New and Non advertiser revenues by 18.25%.
• Increased existing advertiser revenue by 24.6%.

West Coast

• Promoted from Sales Rep. Taught new hire training and one-on-one field coaching to improve sales representative’s performance, this included working with outside (premise) and inside (telephone) employees. Trained.
• Developed companywide training for a new sales process for our Independent offices. Built presentation and conducted train-the-trainer. Training was presented to over 600 sales consultants.
• Maintained status as Subject Matter Expert (SME) on all products and systems.
• Member of the Best Practices team for the roll out of a new CRM program (SalesForce.com).
• Recognized with the 3 Musketeers Award on 3 occasions for sales training efforts.

Spokane, Washington Area

• Advertising account sales including Print Yellow Pages and Internet Yellow Pages.
• Won several monthly sales awards, canvass (market) awards and sales contests.
• Maintained 12% RI/RH (Revenue Increased to Revenue Handled). Division average RI/RH was 8%.
• Increased online directory advertising by over 120%

Spokane, Washington Area