Jay Newlin Email & Phone Number

Philadelphia, Pennsylvania, United States

Building out a Quality Assurance practice to ensure that our clients' projects are well-planned, -developed, and -executed

Philadelphia, Pennsylvania, United States

- Managed team ranging from 6 to 8 Ruby on Rails engineers (USA, India); led the onboarding of new pod in India- Performed all scrum duties for the pod- Reduced sprint overcommitment by 100% within a quarter- Reduced backlog from thousands of ideas to concrete epics that can be prioritized and refined within the current and next quarter- Implemented Jira Service Desk to improve management of Product Support; eliminated lost or missing bug/issue reports

Philadelphia, Pennsylvania, United States

- Created a brand-new Quality Assurance Team of 3 manual testers and 2 automation engineers, including creating job descriptions, establishing the hiring process, and all subsequent management responsibilities- Established QA policies and procedures (philosophy of quality, testing procedures and processes, test- and ticket-writing guidelines for Jira/Xray, SOPs for testing practice within the SDLC)- Managed process for selecting and implementing automation platforms (both coded and low-code)- Improved bug lifecycle by introducing effective triage practice which ensures that bug tickets are prioritized and addressed in a timely manner

Philadelphia, Pennsylvania

- Member of Project Leadership Team on cross-functional pods that developed custom web and mobile apps for clients across a broad range of industries- Manager of 1 QA tester and 5 software engineers- Established QA policies, processes, and practices (test plan templates, ticket-writing guidelines, etc.); designed, managed, and executed all manual and automated aspects of testing; consulted with clients on their internal QA policies and procedures- Strong advocate for app/site reliability, usability, accessibility, security, and adherence to requirements- Member of company DEI and Accessibility working groups

Philadelphia, Pennsylvania

I assisted in the development of the algorithms and techniques to create the most efficient and accurate models. Our platform was a kiosk designed to help hardware store customers identify fasteners (nuts, bolts, screws, etc.).

Philadelphia, Pennsylvania

- Created Quality Assurance Department (9 testers); wrote QA policies, processes, and procedures; designed and managed testing for custom software projects- Consulted with and led client QA teams

Jenkintown, Pennsylvania, United States

Licensed United Methodist Pastor in a small suburban church (385 members, 13 staff, and 40+ volunteers). Standard pastoral duties including church administration, preaching and teaching, pastoral counseling, staff/volunteer management, community engagement/outreach.

Ft. Washington, Pa

Managed clients' implementations of Amtech's industry-specific ERP platform; specialized in training, technical support, and management consulting

Full management of business office of 180-bed nursing home. Duties included: financial reporting; billing for services (private-pay and Medical Assistance); payroll; human resources; supervision of office personnel; trustee of residents’ personal funds.

Controller of small ($3 million revenue) bus company. Full responsibility for financial records and reporting of company and related corporations. Supervision of accounting staff. Implementation and administration of MS-DOS and Windows computer systems.