Jay Rock Email & Phone Number

United States

New York, Ny, Us

• Development of appropriate PMO governance policies for project/program management, risk assessment, human resource management, scope management, change control, procurement, scheduling and contract management. • Responsible for the development and ongoing maintenance of governance policies for IT managed and Enterprise PMO managed infrastructure and security programs.• Responsible for roadmapping, planning and execution of IT security risk remediation and IT security compliance programs.• Development of IT infrastructure operations processes utilizing LEAN methodology. Areas of affect include work induction processes, project change control, IT operations change control and operational handover.• Implementation Agile LEAN and Agile Scrum project management methodologies, including the development of training for self-organization, business-benefit analyses and continuous improvement processes for the program.• Creation of internal Facilities IT project process workflows encompassing SDLC, ITIL and AGILE methodologies.• Provide ongoing training and coaching to IT team members on integration of PMBOK, ITIL and Agile frameworks in the enterprise.• Provide a primary interface to leasing, property management, construction and facilities management business units with regards to execution of site construction and IT infrastructure.

Kent, Wa, Us

• Provide a primary interface to engine manufacturing, test, launch and facilities management business units with regards to execution of site construction and IT infrastructure.• Implementation Agile LEAN and Agile Scrum project management methodologies, including the development of training for self-organization, business-benefit analysis and continuous improvement processes for the program.• Creation of internal Facilities IT project process workflows encompassing SDLC, ITIL and AGILE methodologies.• Development of custom Jira project process/workflows to accommodate legacy portfolio management procedures while integrating SCRUM and LEAN project management methodology.• Development of appropriate guidelines for risk management, human resource management, scope management, change control, procurement, scheduling and contract management (RAID). • Integration of the Facilities IT project portfolio with existing enterprise IT portfolio projects.• Development of the Facilities Enterprise Technology Project Roadmap• Organization of recurring meetings to develop recommendations and plans via SME Assessment Panels resulting in detailed capital requirements and implementation timelines.• Responsible for the RFP solicitation, SOW review and execution of vendor engagement contracts as part of enterprise program and project management activities.

• Portfolio manager of a global enterprise-wide public and private cloud migration projects covering between 2000 to 3000 production and development virtual/physical servers.• Management of strategic and tactical project portfolios and application integration activities related to the build, implementation and migration into several newly designed, distributed datacenters in North America.• Completed objectives of space consolidation, technology upgrades, and productive mobility plan initiatives resulted in $1 million and $10 million in cost savings.• In addition to project and program management activities, I have successfully implemented industry best practices utilizing Project Management Body of Knowledge (PMBOK), LEAN, DMAIC, ITSM, ITIL and CMMI methodologies within enterprise environments.• Interface with senior and chief executive leaders to develop strategic plans for project portfolios, resulting in project portfolios and programs properly aligned with business strategic plans through the 5-year horizon.• Along with internal and external business units, determine clear guidelines for technology delivery and operational handover utilizing ITIL and ITSM service delivery and operation models.• Provide leadership and guidance to junior project and program managers via personal development plans, one-on-one sessions and PM methodology theory lunch and learn sessions. • Responsible for development of customer IT program and portfolio governance procedures and processes in accordance with industry best practice and regulatory requirements.• Provide internal/external clients and stakeholders with periodic reviews of portfolio-level risk assessments and budgetary reports.

• Development of master project plans and work breakdown structures for projects according to Project Body of Knowledge (PMBOK) guidelines.• Provide C-level executives with project and program status information and inputs to steering committee directives.• Served as the architect/gatekeeper of project change control processes and implementation for all projects within the program.• Developed appropriate guidelines for risk management, human resource management, scope management, change control, procurement, scheduling and contract management (RAID). • Organized recurring meetings to develop recommendations and plans via SME Assessment Panels resulting in detailed capital requirements and implementation timelines.• Solicitation and review vendor proposals, RFPs, SOWs and binding agreements prior to legal review and executive approval.• Completed objectives of space consolidation, technology upgrades, and productive mobility plan initiatives resulted in $1 million and $10 million in cost savings.• Develop complete marketing strategies for commercial clients utilizing online media and franchise assets.• Provide property management services for industrial, office, retail and residential properties.• Utilize project management training and experience to research, plan, procure and manage commercial real estate projects using Microsoft Project for local and foreign real estate investors.• Create floor planning documentation for commercial investors, corporate buyers, and commercial property management clients using Microsoft Visio 2003.• Provide market analyses, pricing recommendations, zoning presentations, and conduct town hall meetings for commercial and residential development clients.• Notable Clients- Bank of America, Coca-Cola, First Data, SunTrust, Berkshire Hathaway Home Services

New York, Ny, Us

• Worked with stakeholders located in North America, Asia and Europe to successfully plan and execute enterprise-wide hardware and software deployment projects through the full system development lifecycles (SDLC).• Served as the primary point of contact for communications to program sponsors providing technical teams with regard to global network, LAN, WAN, and voice program activities via periodic meetings and reports. • Established and maintained relationships with third party vendors.• Created and improved vendor governance procedures utilizing lessons learned aggregated within the corporate technology programs.• Advised business units and key stakeholders on long range WAN, LAN, voice and video system projects and program operations.

Us

Responsible for operations duties within a 1500+ PC and server campus, as well as providing project coordination of voice/data circuit installation and maintenance.• Designed and implemented multiple test scenarios and environments for new hardware and software.• Development of escalation procedures, resolutions and implementation issues as they apply to internal and external clients on the helpdesk.• Performed technical writing for the nationwide customer helpdesk, and developed a troubleshooting knowledgebase on the intranet.

Master Of Science - Ms, Information Security (Cybersecurity)

Bachelor Of Science (B.S.), Management Information Systems

As, Business Administration

Computer Science