Manager of Data and Analytics team responsible for developing and maintaining infrastructure, reporting, and analytics for technical support globally that is key for multi-billion dollar Microsoft Advertising business (Bing). Partners with Senior Leadership on development of fiscal year strategic initiatives and priorities. Executes plan cross functionally with other peer managers and 130+ employee organization. Supports operational management of business through monthly business review, financial reporting, and head count planning.

Manage multi-million dollar budget for Microsoft's search support operations business and driving deep business analytics around the quality of support and platform health through increased ROI and customer satisfaction. Collaborated across Leadership Team to drive strategic initiatives around automation, innovation, and operational efficiency.

Drove business decisions and lowest total cost of ownership for the acquisition and operation of Microsoft's world-wide data center and network infrastructure footprint. Worked with global business partners across finance, site planning, legal, and tax to provide clear insight and decision making for complex business issues. Presented and defended findings and recommendations to CVP and Senior Leadership.

• Designed complex financial and economic Excel-based models, metrics, and dashboards that have helped state and local decision-makers answer important policy questions, address financial impacts, and develop and implement new strategic initiatives.• Managed and designed an Excel-based financial and employment model that helped the City of Renton and the City of Lacey secure $10-12 million in State infrastructure funding• Lead the analytic team tasked to develop a fuel cost mitigation and surcharge plan for WSF; created flexible Excel-based model to analyze different fuel hedging strategies, price sensitivity analyses, and potential impacts to fuel surcharge and ferry fares• Created a comprehensive pre-school revenue optimization model for the City of Seattle, outlining a two-year funding plan for blending and prioritizing multiple fund sources and uses• Created an operating and capital funding model for Washington State Ferries (WSF) used to develop the current 22-year long-range plan.

• Provided innovative and workable policy solutions to more than 50 municipal clients in Washington, Oregon, Nevada, and California through the creation of high-quality financial models in Excel• Developed expertise in cost of service analysis, benchmarking, financial planning and forecasting, user fees, indirect and overhead cost allocations, and public safety (fire & EMS) operations• Effectively communicated complex study assumptions, findings, and recommendations through graphics, technical writing, and council presentations• Actively marketed the firm by serving on local finance committees and soliciting speaking opportunities at annual finance conferences

Analyzed pricing scales of new books and reprints through internal database management system

Worked effectively with a team to successfully on-board new TSA employees to their positions

• Implemented an estimate processing system using Microsoft SQL and Cold Fusion• Served as primary analyst for Navy Missiles, Installation Support, and Nondefense Other Services• Analyzed and translated the Budget of the United States of America• Monitored the budget outlays and appropriations for the Departments of Energy, Defense-Civil Programs, Corps of Engineers, and Environmental Protection Agency• Prepared various Federal Gross Domestic Product tables for publishing and presentation• Streamlined the process of calculating and submitting the Federal tables by utilizing new technologies• Primary media contact for Nondefense Expenditures and Expenditures by function