Jayro Rivera Email & Phone Number

Irving, Tx, Us

Grapevine, Texas, United States

Responsible for ensuring that events run smoothly and efficiently and that attendees have a great experience. I have a strong customer service background and can fulfill customer requests. While maintaining the flexibility of being adaptable to changing priorities and handling a fast-paced environmentBefore the event: Set up and organize the event, plan seating arrangements, and ensure the space is cleanDuring the event: Greet guests, engage with attendees, manage staff, and address any problems•Customer Service: Providing exceptional customer service to guests, ensuring a positive experience during their visit.•Event Support: Assisting with the setup, execution, and cleanup of events hosted at Chicken N Pickle, including corporate gatherings, parties, and tournaments.•Knowledgeable: Having a good understanding of the menu offerings, including food and drink specials, and being able to make recommendations to guests.•Upselling: Identifying opportunities to upsell menu items or promote special events.

Las Colinas, Irving, Texas

-Overseeing food and beverage inventories-Ensuring adherence to food safety and alcoholic beverage regulations -Ensuring that guests' food and beverage expectations are met or exceeded-Ensuring the cleanliness and general look of the dining room -Taking reservations-Settling customer complaints -Applying attention to detail to the way in which food and drinks are presented

Coppell, Texas, United States

-Learn various emergency management technology systems, including emergency notification systems, EOC technology, and databases. -The development of emergency management plans, documents, reports, presentations, and other materials-The development of emergency management training and exercise materials-The coordination of internal and external stakeholder meetings--Research and synthesize information related to emergency management topics.-Attend training to enhance and maintain knowledge of trends and developments in the field of emergency management-Learn various aspects of Virtual EOC’s (Veoci)

-Ensuring customers are satisfied with their dining experience-Arranging table settings-Keeping tables clean and tidy-Collaborating with other restaurant staff-Dealing with complaints or problems -Delivering checks and collecting payments -Processing customer payments

Dallas-Fort Worth International Airport

-Greeting and welcoming guests-Processing reservations-Escorting guests to their tables-Providing menus-Managing table turnover -Coordinating with waitstaff about available seating -Responding to inquiries or concerns

Within the Disaster Recovery Task Force (DRTF) we assist jurisdictions that have been impacted by an emergency or disaster, to recover more efficiently by starting the recovery process early in the response phase. We develop procedures and help with the dissemination of the most current recovery information. During the activation of TDEM in Deer Park, Texas after a tornado was spotted, other colleagues and I created a report for TDEM to use. The report included the community profile, all active shelters, infrastructure failures, all emergency declarations, and education closures.-Activate during emergencies or disasters-General monitoring and reporting-Setting up queries (Generate questions and information from Tweetdeck that may be useful for an address to the public)

Bachelor'S Degree, Emergency Administration And Disaster Planning (Science)

Associate'S Degree