Main task is to oversee the company’s customer care service in collaboration with the teams in Sydney and Manila, as well as provide efficient administrative support function.

Performed a range of mail and parcel processing duties – coding, loading, and sorting mails and parcels.

Optimised the shopping experience of customers via in-store and engagement initiatives, as well as enriched the brand’s community presence through charity work.

Spearheaded an account management team with the main task of building and maintaining strong share-of-voice for key accounts across all media platforms (print, TV, radio and digital) via strategic publicity programs, as well as tactical event concepts and management services.