Jayshawn Thomas Email & Phone Number

Baltimore, Maryland, United States

Public outreach and technical services for planning, design, and construction projects.

* Responsible for running daily EDI report * Build and maintain trade relationships* Process trade orders through email communication and in house request * Assess, correct and monitor system failures while working collaboratively withexternal integration partners * Assist in implementing new system upgrade through various testing * Actively displays a courteous and empathetic attitude towards members * Fulfillment of book orders, subscriptions, claims issues, cancellations, invoicing, billing and renewing * Assist with account management of all customer data (member, non-member, trade clients)

* Interacted with third party suppliers regarding pick up and drop off of deposits * Verified and processed inbound and outbound currency transactions * Complete data entry for all currency transactions * Prepared outbound currency orders and replenishments

* Developed a plan to manage all scheduled service work requests to achieve maximum productivity * Daily communication with customers, territory manager, equipment services team members, and other cross-functional partners to ensure alignment on the timing of scheduled work* Assisted with managing technician productivity and efficiency as it pertained to travel distance * Scheduled the reset team as well as equipment services technicians to locate equipment and schedule resources using SharePoint

* Deepened the branch customer base through a variety of proactive sales and service activities * Actively developed and maintained new relationships by engaging in sales conversations to identify appropriate solutions to help with the customers well-being * Drives proactive interactions such as calling, service to sales, teller interactions, appointment setting and effective lobby engagement

Annapolis,Md And Morgantown,Wv

* Answered customer questions regarding store merchandise, department information and pricing.* Organized store merchandise racks by size, style and color.* Led merchandise selection, pricing, planning and marketing.* Assigned employees to specific duties to best meet the needs of the store.* Created visual marketing and styled window displays.* Oversaw the registers when a manager was not present to answer questions customers or other cashiers may have had. * Trained new cashiers on how to operate the registers and how to do the basic duties at the cash wrap.* Sit in on orientations and give new hires a tour of the store.* Interviewed job candidates and made staffing decisions.* Counted cash drawers at the end of the night.* Restock clothing and keep the store neat & clean* Identified shoplifters and alerted management* Alerted customers to upcoming sales events and promotions* Cleaned and organized the store, including the checkout desks and displays.* Welcomed customers into the store and helped them locate items* Used time efficiently when not serving customers, including folding clothes and cleaning out the fitting rooms.