Jay Shields Email & Phone Number

Greater Atlanta Area

Leading a global team of over 150 people responsible for the end-to-end operational support for over 200 applications used by 500,000 internal and external global users within the Assurance practice of EY. Manage an operations budget of over $50M to support operations from the global service desk to hardware/ software support. Responsible for measuring and improving support and identifying and implementing cost saving by leveraging automation, data analysis and driving standardization while understanding local needs.Selected accomplishments & projects:• Responsible for developing and implementing IT operations model for applications used across multiple sub-service lines by working with technology teams across the company.• Partner with Microsoft to plan and implement transition from On Prem to Azure cloud solution to reduce costs and improve flexibility. • Working with global Partners to understand country requirements and regulations in order to meet the needs of the client teams.• Utilize robotic process automation to more quickly identify potential issues which could impact service.

Managed complex SAP financial implementations utilize performance management software such as SAP BPC to help companies create and manage the functional and technical components of the financial planning, budgeting and forecasting cycles. Selected accomplishments & projects:• Project manager for Financial Transformation of a Fortune 250 retail company utilizing SAP software. Responsible for management of the process and application implementation for a multi-million dollar transformation focused on redesigning the client’s overall global processes used to manage the budget, forecast and reporting processes. Responsible for $6M budget and a team of fifteen global resources. • Worked with Financial Planning and Analysis (FP&A) team to develop the design and blueprint for the Corporate Account planning and Distributor process for large beverage company. Include the strategy and design of data flow, dimensions, security, work status and reporting to support planning, forecasting and monthly close process. • Developed calculation model for Fortune 250 consumer products company to help manage the corporate planning process and calculations needed for internal and external reporting. Utilized performance management software to develop calculation required for full reporting while managing offshore team.• Worked with the FP&A lead for a Fortune 50 financial services company to develop the blueprint for a global FP&A design. Responsible for working with all of the stakeholders within the company to gather requirements from each of the business units as well as the corporate reporting and planning needs. Determined the requirement to migrate from an existing platform to a global SAP EPM platform.

Chosen by global CIO to manage regional operations including IT on boarding and off boarding, helpdesk and desk side support for over 2,000 consultants based in fifteen BearingPoint offices.

Project and logistical management for various engagements in multiple industries. Proven track record in developing and implementing large scale project plans, budget management, issue tracking and reporting.

Mba, International Business

Be, Electrical Engineering

Executive Education - Leadership Skills

Education record